Hudson Valley Hospice is looking for a motivated, boots on the ground Vice President to head our Patient Access department, which encompasses referrals, liaisons and admissions. You will work closely with the Chief Medical Officer, CEO, along with the Executive Staff. This is an office based position, working from the Poughkeepsie office.
The Vice President will provide oversight and management of direct reports of the Referral Center, Admissions Team, Liaison Team, and Director of Provider Relations. Oversees the operations of the Palliative Care program.
Responsible for ensuring staff utilize best practice and evidence-based guidelines, exercise best judgement and advocate for beneficiaries’ right to optimally access their hospice benefit. Authorized to staff the Referral Center and Palliative Care PC to ensure prompt patient access to hospice and palliative care services. Provides ongoing assessment and education related to clinical eligibility and service delivery. Acts as a resource for complex case review and collaborates with clinicians and medical directors when eligibility is not clear. Works collaboratively with the Chief Medical Officer to ensure staff are informed and understand all components related to eligibility for utilization of the hospice benefit and palliative care services.
Must understand the hospice admissions processes, requirements, eligibility, care coordination, staff and patient scheduling, and referral source management
Must be thoroughly knowledgeable with Medicare hospice rules and regulations
Demonstrate leadership through effective communication and compassion
Act as role model to support the mission and vision of Hudson Valley Hospice
Actively demonstrates critical thinking and problem solving skills, and empowers staff to do the same
Must be well organized, and have the ability to manage multiple tasks simultaneously
Must be able to work independently with minimal supervision
Must be self-motivated and possess a high standard of professional ethics
Must demonstrate the ability to understand and appreciate multiple stakeholder perspectives
Excellent verbal and written communication skills.
PREFERRED EDUCATION & EXPERIENCE
Master’s degree in nursing preferred with at least four (4) years full-time senior management experience in hospice administration.
Possess strong and effective communication and leadership skills.
Hospice experience required, additional home care experience preferred.
Hudson Valley Hospice is here to help when individuals in Dutchess and Ulster Counties are faced with a life-limiting illness. For more than 35 years, Hudson Valley Hospice has provided a wide range of programs and services for the patient and their loved ones that go beyond Medicare hospice requirements. These distinctive and specialized services are currently taking place in the home, nursing facilities and area hospitals, wherever a patient calls home.
Our specially trained interdisciplinary team comprised of physicians, hospice certified nurses, home health aides, social workers, music therapists, chaplains, grief and bereavement specialists, end of life doulas and volunteers come together to support the patient and their loved ones, offering programs, services and treatments that address comfort, pain and symptom management, spiritual care and grief and bereavement support, all designed to enhance the quality of life during a patient’s final months and weeks and support their loved ones. Hospice care is a benefit provided under Medicare Part A, Medicaid, Veterans Administration benefits, and most commercial insurance plans. Through the generosity of the community to our F...oundation, financial assistance may also be available to cover the cost of hospice care.
Hudson Valley Hospice is a proud Level 5 member of the We Honor Veterans program of the National Hospice and Palliative Care Organization (NHPCO) and the Department of Veterans Affairs. We are so very proud to serve our Veterans, who along with their families, have sacrificed for all of us.
Hudson Valley Medical Health Choices, a community based palliative practice that focuses on the needs of the patient, not on their prognosis. This type of care is vital to providing relief from the symptoms and stress of an illness, with a goal of improving the quality of life for both the patient and their loved ones.