The Desktop Support Technician I is responsible for the day-to-day operational support of the end user community through the installation, configuration, upgrade, and maintenance of workstation and peripheral equipment. This includes the resolution of problems reported by the Information Systems Service Desk and the implementation of new functionality. Documentation and adherence to policies, procedures and standards of the organization is an important part of this position. The Desktop Support Technician I is responsible for delivering high quality, cost effective solutions to all levels of users. This includes support for both the technology and processes. The Desktop Support Technician I is also responsible for supporting the business goals and objectives for the Department, the Information Services Organization, and the organization as a whole.
CHRISTUS HEALTH is an international Catholic, faith-based, not-for-profit health system comprised of almost more than 600 services and facilities, including more than 60 hospitals and long-term care facilities, 350 clinics and outpatient centers, and dozens of other health ministries and ventures. CHRISTUS operates in 6 U.S. states, Colombia, Chile and 6 states in Mexico. To support our health care ministry, CHRISTUS Health employs approximately 45,000 Associates and has more than 15,000 physicians on medical staffs who provide care and support for patients. CHRISTUS Health is listed among the top ten largest Catholic health systems in the United States.