Do you want to work at one of the Top 100 Hospitals in the nation? We are guided by our values ofLoveandExcellenceand are passionate about delivering health, not just health care. Come join us at ChristianaCare!
ChristianaCare, with Hospitals in Wilmington and Newark, DE, as well as Elkton, MD, is one of the largest health care providers in the Mid-Atlantic Region. Named one of "America's Best Hospitals" by U.S. News & World Report, we have an excess of 1,100 beds between our hospitals and are committed to providing the best patient care in the region. We are proud to that Christiana Hospital, Wilmington Hospital, our Ambulatory Services, and HomeHealth have all received ANCC Magnet Recognition(r).
ChristianaCare is looking for aFull-Time PFS Billing Manager tosupervise the daily activities of the Hospital Billing operation. This individual will use knowledge of revenue cycle principles to ensure accurate and compliant billing.
Principal Duties and Responsibilities:
Provides overall management and direction of daily duties related to pre-bill editing, AR follow-up, employee education, training and compliance controls.
Monitors efficiency and effectiveness of each function that occurs within the department.
Identifies, researches, and analyzes billing errors and/or omissions.
Prepares and revises policies and procedures as warranted, conducts in-service/meetings with caregivers. Monitors caregiver's productivity and performance.
Safeguards the integrity of billed accounts by ensuring compliance with billing, documentation and coding standards.
Implements various strategic initiatives measuring the effectiveness and efficiency of ongoing procedures and coordinating procedural changes.
Responds to all inquiries, issues, concerns as related to the Billing Department and third party insurance interactions.
Prepares reports and action plans as needed. Consults with fellow managers and staff regarding identification of billing and reimbursement issues.
Files appeals as needed with third party payers and other external agencies. .
Provides support as requested to other areas within the PFS operation, including Admissions and Customer Service, as well as hospital ancillary departments. Researches and reviews third-party payor problems and issues for clarification and equitable resolution of charges and services rendered.
Assists in the development of annual departmental goals and objectives.
Attends, participates and conducts departmental staff and management staff meetings.
Maintains comprehensive knowledge of regulatory requirements related to third party billing rules.
Education and Experience Requirements:
At least three years of experience in a billing department with leadership responsibilities
Collaborative and team focused environment
Full Medical, Dental, Vision, Life Insurance, etc.
Generous paid time off
Incredible Work/Life benefits including annual membership to care.com, access to backup care services for dependents through Care@Work, retirement planning services, financial coaching, fitness and wellness reimbursement, and great discounts through several vendors for hotels, rental cars, theme parks, shows, sporting events, movie tickets and much more!
EEO Statement: Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community, and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.
UPDATE: ChristianaCare is committed to prioritizing the health and safety of our patients and caregivers. As we continue to meet the needs of our caregivers and our community through the COVID-19 pandemic, our commitment to health and safety requires that we take new steps to ensure a safe environment for medical care for our patients and a workplace that avoids preventable harm for our caregivers. For this reason, vaccination for COVID-19 is required for all caregivers at ChristianaCare and is considered a safety standard that is job-related and consistent with business necessity for all caregivers.
ChristianaCare Health System is headquartered in Wilmington, Delaware and is one of the country's largest health care providers, ranking 21st in the nation for hospital admissions. Christiana Care is proudly a Nurse Magnet recognized institution. Christiana Care Health System is also one of the largest health care providers in the mid-Atlantic region, serving all of Delaware and portions of seven counties bordering the state in Pennsylvania, Maryland and New Jersey. A not-for-profit, non-sectarian health system, Christiana Care includes two hospitals with more than 1,100 patient beds, and is a major teaching hospital with two campuses. Christiana Care is continually recognized for excellence on a regional and national level. Our role in the community is expressed in the Christiana Care Way: "We serve our neighbors as respectful, expert, caring partners in their health. We do this by creating innovative, effective, affordable systems of care that our neighbors value."Christiana Care is a great place to work because we value diversity and recognize it to be a core part of our success. Because of the diversity of our employees, affiliated health professionals and volunteers, we are ...positioned to meet the unique needs of our patients and community. We acknowledge and celebrate the uniqueness and talent of each employee. Because of our talented workforce we are able to provide a quality healthcare experience to our patients and community. We strive to create an inclusive environment in which individual diversity can be leveraged and thrive. Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.