Part-Time - Unit Clerk - 8a-4:30p or 9a-5p - No weekends or holidays
ChristianaCare Health System
Location: Wilmington, Delaware
Internal Number: JR63816
Headquartered in Wilmington, Delaware, ChristianaCare is one of the country's most dynamic health care organizations, centered on improving health outcomes, making high-quality care more accessible and lowering health care costs. ChristianaCare includes an extensive network of outpatient services, home health care, urgent care centers, three hospitals (1,299 beds), a free-standing emergency department, a Level I trauma center and a Level III neonatal intensive care unit, a comprehensive stroke center and regional centers of excellence in heart and vascular care, cancer care and women's health.
Medical, Dental, Vision, Life Insurance, etc.
Two retirement planning offerings, including 403(b) with company contributions
Generous paid time off with annual roll-over and opportunities to cash out
12 week paid parental leave
Incredible Work/Life benefits including annual membership to care.com, access to backup care services for dependents through Care@Work, retirement planning services, financial coaching, fitness and wellness reimbursement, and great discounts through several vendors for hotels, rental cars, theme parks, shows, sporting events, movie tickets and much more!
PRINCIPAL DUTIES AND RESPONSIBILITIES:
Pleasantly and effectively communicates to visitors, patients, and the health care team.
Coordinates and performs clerical functions for the unit case managers and
maintains medical records according to CCHS guidelines. Maintains confidentiality of patient's records.
Operates computer utilizing required computer skills and operates equipment in a safe and accurate manner.
Coordinates maintenance of unit supplies in a cost-effective manner.
Answers patient call-lights promptly and pleasantly and appropriately identifies patient in all communication, including handling of components of the medical record.
Demonstrates effective written communication skills and practices professional telephone etiquette.
Completes mandatory education programs.
EDUCATION AND EXPERIENCE REQUIREMENTS:
High school diploma or equivalent
Two years clerical or related experience
An equivalent combination of education and experience may be substituted.
Experience using a computer.
KNOWLEDGE, SKILL, AND ABILITY REQUIREMENTS:
Knowledge of CCHS policies and procedures.
Knowledge of clerical functions specific to unit.
Knowledge and application of CCHS telephone, paging and nurse call bell systems.
Knowledge of computerized information processing.
Basic knowledge of medical terminology.
Ability to operate hospital computer system and other equipment in an accurate and safe manner.
Ability to maintain a pleasant attitude and answer numerous questions in a professional and polite manner.
Ability to act independently within established guidelines.
Ability to exercise judgment, tact and diplomacy.
Ability to be flexible and empathetic.
Ability to speak carefully and communicate effectively utilizing verbal skills.
Ability to maintain patient confidentiality.
EEO Statement: Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community, and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.
UPDATE: ChristianaCare is committed to prioritizing the health and safety of our patients and caregivers. As we continue to meet the needs of our caregivers and our community through the COVID-19 pandemic, our commitment to health and safety requires that we take new steps to ensure a safe environment for medical care for our patients and a workplace that avoids preventable harm for our caregivers. For this reason, vaccination for COVID-19 is required for all caregivers at ChristianaCare and is considered a safety standard that is job-related and consistent with business necessity for all caregivers.
ChristianaCare Health System is headquartered in Wilmington, Delaware and is one of the country's largest health care providers, ranking 21st in the nation for hospital admissions. Christiana Care is proudly a Nurse Magnet recognized institution. Christiana Care Health System is also one of the largest health care providers in the mid-Atlantic region, serving all of Delaware and portions of seven counties bordering the state in Pennsylvania, Maryland and New Jersey. A not-for-profit, non-sectarian health system, Christiana Care includes two hospitals with more than 1,100 patient beds, and is a major teaching hospital with two campuses. Christiana Care is continually recognized for excellence on a regional and national level. Our role in the community is expressed in the Christiana Care Way: "We serve our neighbors as respectful, expert, caring partners in their health. We do this by creating innovative, effective, affordable systems of care that our neighbors value."Christiana Care is a great place to work because we value diversity and recognize it to be a core part of our success. Because of the diversity of our employees, affiliated health professionals and volunteers, we are ...positioned to meet the unique needs of our patients and community. We acknowledge and celebrate the uniqueness and talent of each employee. Because of our talented workforce we are able to provide a quality healthcare experience to our patients and community. We strive to create an inclusive environment in which individual diversity can be leveraged and thrive. Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.