Sr. HR Operations Specialist (Badge Office Systems) - Hybrid

JOB SUMMARY:
Support effective and efficient operations of the HR Operations team. Support various programs and practices; including helping to manage specific systems used within HR. Assists with day to day tasks within the team. Conducts systems testing and implementation of new or changing processes within the department under occasional guidance. Analyzes data to suggest process changes/implementation. Works with HRIS and IT to troubleshoot systems issues and implement changes.


KEY RESPONSIBILITIES:

• * Supports the maintenance and processing of specific HR systems.
• * Assists with day to day tasks within the team.
• * Create/update documentation used within the department for new or enhance processes.
• * Works closely with staff to troubleshoot and identify system enhancements and fix issues.
• * Responsible for system testing and implementation of updates and data file uploads.
• * Works closely with HRIS and IT to facilitate end to end integration testing to ensure successful system set up, testing and implementation of new or current process changes. Verifies and evaluates program specifications.
• * Creates and runs ad hoc reports used in analyzing system data for system testing, auditing, and data requests. Prepare, analyze, and distribute status reports, and evaluate alternative solutions.
• * Maintains physical inventory control processes, assists in physical inventory reconciliation.
• * Participate in cross functional projects and enhancements with other areas within Human Resources.
• * May require travel to site locations.
• * The responsibilities listed are a general overview of the position and additional duties may be assigned.
• * Ability to convey information clearly to various audience types. This includes good verbal, non-verbal and written communications skills.
• * Strong analytical, critical thinking, troubleshooting and problem-solving skills.
• * Demonstrates high level of accuracy and attention to detail. Able to define and organize tasks, responsibilities, and priorities.
• * Maintain confidentiality of sensitive data.
• * Demonstrates strong technical skills and aptitude. This includes ability to understand the impact of changes to data across multiple systems.

TECHNICAL CAPABILITIES:

PROJECT MANAGEMENT (INTERMEDIATE):- Planning, organizing, and managing resources to bring about the successful completion of specific project goals and objectives.

DOCUMENT AUDITING (INTERMEDIATE):- Auditing is conducting an independent review and examination of records and activities in order to test the adequacy and effectiveness of procedures, policies, standards, rules, capabilities and other aspects to ensure compliance with established policy and operational procedures, and to recommend any necessary changes.

ANALYSIS (INTERMEDIATE):- Demonstrates the ability to grasp and apply advanced analysis concepts to solving problems of a difficult nature. Displays soundness of decisions as reflected in results. Capable of identifying and verifying themes and patterns imbedded within quantitative data, in a set of user requirements, and/or in a problem situation, then drawing conclusions through rational judgment, and recommending solutions and approaches. Displays ingenuity and imagination in problem resolution. Able to eliminate subjective and emotional elements not critical to the problem when conducting analysis. Knows when a timely guestimate is preferable to more thorough analysis.

CORE ACCOUNTABILITIES:

• Organizational Impact: Executes job responsibilities with the understanding of how output would affect and impact other areas related to own job area/team with occasional guidance.
• Problem Solving/ Complexity of work: Analyzes moderately complex problems using technical experience and judgment.
• Breadth of Knowledge: Has expanded knowledge gained through experience within a professional area.
• Team Interaction: Provides informal guidance and support to team members.