Practice Administrator Medical Group Director Specialty Care
Location: Billings, Montana
Internal Number: 14269
You bring your body, mind, heart and spirit to your work as a Practice Administrator / Medical Group Director of Specialty Services for the Montana Region.
Youâ™re equally comfortable with operational oversight of multiple medical clinics/practices, short and long-term planning, program and staff development, productivity and resource management.
Youâ™re great at what you do, but you want to be part of something even greater. Because you believe that while individuals can be strong, the right team is invincible.
SCL Health Medical Group is part of SCL Health, a faith-based, nonprofit healthcare organization that focuses on person-centered care. With locations throughout Colorado and Montana, we offer a wide variety of primary are specialty care services.
Benefits are one of the ways we encourage health for you and your family. Our generous package includes medical, dental and vision coverage. But health is more than a well-working body: it encompasses body, mind and social well-being. To that end, weâ™ve launched a Healthy Living program to address your holistic health. Healthy Living includes financial incentives, digital tools, tobacco cessation, classes, counseling and paid time off. We also offer financial wellness tools and retirement planning.
With this position, you are eligible to participate in the At Risk Compensation (ARC) Plan. This plan enables SCL Health to provide leaders with an additional performance compensation opportunity. The ARC Award opportunities are calculated as a percentage of your base salary. Awards are paid out based on attainment of selected SCL Health Board-approved goals. To show our commitment to you and to assist with your transition into our organization, we may also offer a sign-on and / or relocation stipend and reimbursement when applicable.
Together weâ™ll align mission and careers, values and workplace. Weâ™ll encourage joy and take pride in our integrity.
Weâ™ll laugh at each otherâ™s jokes (even the bad ones). Weâ™ll hello and high five. Weâ™ll celebrate milestones and acknowledge the value of spirituality in healing.
Weâ™re proud of what we know, which includes how much there is to learn.
As a Practice Administrator you need to know how to:
Oversee staffing to ensure assignments are consistent with patient care requirements. Makes rounds and seeks out clinical problems/challenges, offering suggestions for improving/enhancing nursing care. Manage clinical emergencies and operates internal and external disaster plan. Provide vision and action in designing and maintaining an efficient and effective patient care delivery system. Inspire managers and staff to high standards of care while maintaining exceptional productivity ratios.
Develop and manage budgets for areas of responsibility. Reviews and analyzes budget and other management reports. Work with Managers to assure staffing is within budgeted hours and with minimal overtime or other additional resources. Develop recruitment and retention strategies and maintain turnover rates lower than regional norms. Seek methods to streamline operational systems to improve program/service efficiency and effectiveness.
Resolve clinical complaints issued by patients, families, or physicians. Assure that departmental monthly reports are received and that specific findings, conclusions, actions, recommendations, and follow-up activities are reported. Ensure assigned unit/department meets or exceeds all regulatory standards. Participate in division-wide Quality Assurance Program.
Direct and oversee management of clinic/practice associates and leadership team. Partner with managers and human resources business partners to address performance and disciplinary issues in a timely and effective manner. Develop and implement action plans to address associate concerns and improve associate and physician engagement. Serve as a contributing member on assigned councils, committees, and task forces.
Maintain an operational knowledge of all organization and division policies and procedures. Participate in relevant learning activities to keep abreast of current issues, trends, and research. Develop and sustain standards of care and practice which are consistent with current trends (for existing programs/services). Assure program/service relevance and effectiveness. Explores new clinical initiatives for expanding service lines. Contribute to division-wide strategic and operational plans. Work as a catalyst to promote services to associates, physicians and patients. Suggest and implement approved marketing strategies.
We hire people, not resumes. But we also expect excellence, which is why we require:
Associateâ™s degree in health care or Five (5) years of practice management or practice administrator experience is required. Associate must obtain a bachelorâ™s degree in healthcare or a related field within two (2) years of hire or promotion
Five (5) years of practice management or practice administrator experience is required. Five (5) years of supervisory-level experience, required
Previous experience producing business cases and demonstrating return on investment for service line programs and projects, preferred
Your next move
Now that you know more about being a Practice Administrator on our team we hope youâ™ll join us. At SCL Health youâ™ll reaffirm every day how much you love this work, and why you were called to it in the first place.
Work that matters. A team you can trust.
SCL Health now Intermountain Healthcare is a leading nonprofit healthcare organization and health system that provides high-quality, accessible, and affordable healthcare to more patients and communities in Utah, Idaho, Nevada, Colorado, Montana, Wyoming, and Kansas.
With more than 59,000 individuals with a shared goal to offer excellent care, we make a difference in our communities by putting our patients and families first. We believe fully engaged employees are the foundation of exceptional patient care. We value diversity and offer promising career opportunities with great benefits for those looking to make a difference in the communities we serve.