Company Overview

At Memorial Sloan Kettering (MSK), we're not only changing the way we treat cancer, but also the way the world thinks about it. By working together and pushing forward with innovation and discovery, we're driving excellence and improving outcomes. We're treating cancer, one patient at a time. Join us and make a difference every day.

In compliance with applicable New York and New Jersey State regulatory authorities, COVID-19 vaccination (2 doses of either the Pfizer or Moderna vaccine or one dose of the Johnson & Johnson vaccine) is mandatory for all MSK employees, contingent workers, and volunteers. Exceptions are permitted for those employees who request and receive an approved medical or fully remote exemption.

*Staff working at a MSK New Jersey location must be up to date with COVID-19 vaccination, which includes having completed the primary COVID-19 vaccination series and booster once eligible as mandated by New Jersey State. All New Jersey staff not yet eligible for a booster must receive a booster within 3 weeks of becoming eligible as a condition of continued employment at MSK.

Note: Individuals are eligible to receive a COVID-19 booster five months after receiving the second dose of either the Pfizer or Moderna vaccine or two months after the J&J vaccine.

Job Description

Insurance Receivable Specialist I

The Patient Accounts team is seeking an Insurance Receivable Specialist to review, analyze, follow-up and resolve insurance balances on assigned accounts including using insurance web sites, phone calls, collection letters, referral to agency and financial assistance program, discussing with supervisor and manager, as needed.

**This is a hybrid role- with up to 9 onsite visits annually.

You will:

• Review every Inpatient and Outpatient account on receivable report and take appropriate action with insurance according to departmental procedures.
• Review insurance payment, enter any payment-related adjustments and transfer patient responsibility.
• Resolve outstanding debit and credit insurance balances by using various collection techniques with third party carriers.
• Timely follow-up and resolution of all denials and documentation requests by insurance carrier.
• Identify and follow up on payment delays, underpayment or non-payment of claims.
• Analyzes payments to ensure correct reimbursement.

You are:

• Knowledgeable of third party billing and follow-up procedures .
• Possess excellent time management and organizational skills with attention to detail.
• Organized, able to analyze and effectively resolve accounts within established timeframes.
• Ability to prioritize and multi-task.
• Ability to adapt to shifting and competing priorities.
• Possess excellent verbal and written communication skills.
• Ability to effectively handle difficult interactions.
• Excellent attendance and punctuality.
• Flexible to work independently or in a collaborative environment.
• Possess knowledge of online platforms such as Teams, WebEx, Google and Zoom.

You need:

• High school diploma required
• 2-4 years of relevant work experience
• Previous collections experience in Health care- Hospital collections a plus
• Systems knowledge of RMS/RAM/IDX/EMR (preferred)

Benefits

Competitive compensation packages | Sick Time |Generous Vacation+ 12 holidays to recharge & refuel| Internal Career Mobility & Performance Consulting | Medical, Dental, Vision, FSA & Dependent Care|403b Retirement Savings Plan Match|Tuition Reimbursement |Parental Leave & Adoption Assistance |Commuter Spending Account |Fitness Discounts &Wellness Program | Resource Networks| Life Insurance & Disability | Remote Flexibility

We believe in communication, openness, and thinking beyond your 8-hour day @ MSK. It's important to us that you have a sense of impact, community, and work/life balance to be and feel your best.

Our Hiring Process

You review the posting, agree it sounds like a great fit & apply ->Talent Acquisition contacts you to schedule a phone interview (if your profile aligns) -> after speaking with the Talent Acquisition Specialist, you will connect with the Hiring Manager by phone or video -> if your experience is a fit, you will move forward to a video call or on-site visit with the team -> post-interview feedback->ideally an offer! ->reference check & onboarding-> orientation & official welcome to MSK.

#LI-POST

Closing

MSK is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sexual orientation, national origin, age, religion, creed, disability, veteran status or any other factor which cannot lawfully be used as a basis for an employment decision.

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.