The Communications Manager, Public Health will oversee development, implementation and evaluation of communications and public relations plans for the Cook County Department of Public Health (CCDPH). The incumbent is responsible for internal and external communications, talking points, speeches, news releases, web and social media content and strategic communication campaigns. In collaboration with CCDPH leadership and program staff, this position will raise public awareness about issues relevant to Public Health, garner public trust and value for CCDPH, and enhance program effectiveness.
Works collaboratively with CCDPH and Cook County Health (CCH) public relations and marketing staff to develop, implement, and evaluate strategies that support CCDPH's goals and objectives
Assures that all CCDPH communications are developed using principles of cultural humility, health literacy, inclusivity, and accessibility.
Collaborates with CCDPH leadership and staff to develop a shared understanding and narrative of health equity, the structural and social determinants of health, and structural racism throughout CCDPH, with CCDPH's partners, and the public.
Writes, edits and produces copy for a variety of purposes, including news releases, digital content, fact sheets, program briefings, questions and answers, program summaries, and program progress reports
Collaborates with internal and external vendors, e.g., public relations and media agencies, printers, and CCH staff to develop communications materials and strategies as necessary
Generates and coordinates stories and content for internal and external promotion of initiatives
Acts as a resource for media representatives, providing accurate, timely and appropriate information
Manages the CCDPH's social media activities and engages and builds audiences
Effectively counsels the CCDPH's leaders on communications matters
Keeps accurate documentation of activities and projects, including budgets for each activity
Works effectively and communicates clearly with staff, stakeholders and external contacts
Monitors productivity and quality standards as well as staff adherence to departmental and organizational guidelines
Ensures CCDPH website has up-to-date relevant information that relates to public health in a user-friendly manner.
Provides communication consultation, technical assistance, and training to CCDPH staff and external groups (i.e., community-based organizations and other contractors or grantees)
Plans, applies, and evaluates various communication science and marketing techniques to achieve optimal program results and promote positive health outcomes
Performs other tasks as assigned
Travels to various locations throughout Cook County
Bachelor's degree in Communications, Journalism, Marketing or related field from an accredited college or university
Minimum six (6) years of communications and marketing experience
Minimum two (2) years managing communication programs in a professional service, not-for-profit, public health and/or healthcare environment
Minimum one (1) year of experience successfully managing and leading others
Duties may involve local travel to locations within Cook County
Knowledge, Skills, Abilities and Other Characteristics
Working knowledge of personal computers, Microsoft Office (Word, Excel, PowerPoint)
Excellent oral and writing skills, with the ability to adapt communications to different audiences and management levels
Demonstrated competence in project management with strong communications, design, conceptual, organizational skills
Demonstrated ability to work with health system governing body, community organizations, the media, and various political entities
Keeps abreast of emerging public health trends and legislative changes, as well as any other factors which may impact CCDPH's positioning
Ability to exhibit innovation, creativity, and strong technical aptitude
Ability to work cooperatively and efficiently with a variety of people throughout CTI, CCDPH, and CCH
Ability to provide leadership and effective supervision for staff
Ability to work effectively as part of a multidisciplinary team
Ability to represent CCDPH with tact and diplomacy
Ability to travel to various locations within Cook County
Physical and Environmental Demands
This position is functioning within a healthcare environment. The incumbent is responsible for adherence to all hospital and department specific safety requirements. This includes but is not limited to the following policies and procedures: complying with Personal Protective Equipment requirements, hand washing and sanitizing practices, complying with department specific engineering and work practice controls and any other work area safety precautions as specified by hospital wide policy and departmental procedures.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the personnel so classified.
For purposes of the American with Disabilities Act, "Typical Duties" are essential job functions.
When applying for employment with the Cook County Health & Hospitals System, preference is given to honorably discharged Veterans who have served in the Armed Forces of the United States for not less than 6 months of continuous service
To take advantage of this preference a Veteran must:
Meet the minimum qualifications for the position.
Identify self as a Veteran on the employment application by answering yes to the question by answering yes to the question, "Are you a Military Veteran?"
Attach a copy of their DD 214, DD 215 or NGB 22 (Notice of Separation at time of application filing.Please note:If you have multiple DD214s, 215s, or NGB 22S, Please submit the one with the latest date.Coast Guard must submit a certified copy of the military separation from either the Department of Transportation (Before 9/11) or the Department of Homeland Security (After 9/11). Discharge papers must list and Honorable Discharge Status. Discharge papers not listing an Honorable Discharge Status are not acceptable
A copy of a valid State ID Card or Driver's License which identifies the holder of the ID as a Veteran, may also be attached to the application at time of filing.
If items are not attached, you will not be eligible for Veteran Preference
VETERANS MUST PROVIDE ORIGINAL APPLICABLE DISCHARGE PAPERS OR APPLICABLE STATE ID CARD OR DRIVER'S LICENSE AT TIME OF INTERVIEW.
Medical, Dental, and Vision Coverage
Basic Term Life Insurance
Pension Plan and Deferred Compensation Program
Employee Assistance Program
Paid Holidays, Vacation, and Sick Time
You may also qualify for the Public Service Loan Forgiveness Program (PSLF)
MUST MEET ALL REQUIRED QUALIFICATIONS AT TIME OF APPLICATION FILING.
Degrees awarded outside of the United States with the exception of those awarded in one of the United States' territories and Canada must be credentialed by an approved U.S. credential evaluation service belonging to the National Association of Credential Evaluation Services (NACES) or the Association of International Credential Evaluators (AICE). Original credentialing documents must be presented at time of interview.
*Please note all offers of Employment are contingent upon the following conditions: satisfactory professional & employment references, healthcare and criminal background checks, appropriate licensure/certifications and the successful completion of a physical and pre-employment drug screen.
*CCHHS is strictlyprohibitedfromconditioning,basingorknowinglyprejudicingoraffectinganytermoraspectofCountyemploymentorhiringuponorbecauseofanypoliticalreasonorfactor.
COOK COUNTY HEALTH AND HOSPITALS SYSTEM IS AN EQUAL OPPORTUNITY EMPLOYER
ABOUT COOK COUNTY HEALTH (CCH)
The Cook County Health’s mission is to deliver integrated health services with dignity and respect regardless of a patient’s ability to pay; foster partnerships with other health providers and communities to enhance the health of the public; and advocate for policies that promote the physical, mental and social wellbeing of the people of Cook County.
CCH is comprised of two hospitals, John H. Stroger, Jr. Hospital and Provident Hospital, a robust network of more than a dozen community health centers, the Ruth M. Rothstein CORE Center, the Community Triage Center, the Cook County Department of Public Health, Cermak Health Services, which provides health care to individuals at the Cook County Jail and the Juvenile Temporary Detention Center, and CountyCare, a Medicaid managed care health plan.
The system cares for more than 300,000 patients each year and its physicians are experts in their fields, committed to providing their patients with comprehensive, compassionate and cutting-edge care. Today, CCH is transforming the provision of health care in Cook County by promoting community-based primary and preventive care, growing an innovative, ...collaborative health plan and enhancing the patient experience.
COOK COUNTY HEALTH IS AN EQUAL OPPORTUNITY EMPLOYER