Healthcare Without Rival

Premise Health is the world's leading direct healthcare provider and one of the largest digital providers in the country, serving over 11 million eligible lives across more than 2,500 of the largest commercial and municipal employers in the U.S. Premise partners with its clients to offer fully connected care – in-person and in the digital environment. It operates more than 800 onsite and nearsite wellness centers in 45 states and Guam, delivering care through the Digital Wellness Center and onsite, nearsite, mobile, and event solutions. 

Premise delivers value by simplifying complexity and breaking down barriers to give diverse member populations access to convenient, integrated, high-quality care. We offer more than 30 products, delivering the breadth and depth of care required to serve organizations' total populations. The result is healthcare that meets the needs of members and their families, helping them live healthier while lowering costs for organizations. 

Premise offers a wide range of dynamic, purpose-driven career opportunities. We are currently looking for a Regional Operations Coordinator to join our team remotely to support our Northeast Region.

About the role:

As the Regional Operations Coordinator you will provide administrative support with the daily activities of multiple health centers within a region, directly supporting operations leadership by providing support for various initiatives including member engagement.

Job Requirements:

• Manages calendar for multiple internal/external meetings
• Plans and schedules meetings including agenda development, room reservations, invitations, accommodations, and food and beverage
• Coordinates and confirms travel arrangements
• Prepares and reviews expense reports and submission to accounting
• Creates original Word documents and PowerPoint Presentations
• Handles administrative duties including but not limited to: maintaining distribution lists, uploading and organizing project plans, and approval of timecards.
• Supports Member Engagement initiatives including managing timelines on marketing and communication plans, budget review, submission for signage, etc.
• Assists operations leaders with manual performance guarantee tracking and monitoring.
• Assists with hiring practices and onboarding of new Premise team members
• Assists with ordering of new equipment for Health centers and arranges repairs and maintenance
• Assists with tracking and updating of site-specific procedures
• Looks for ways to improve and promote quality; demonstrates accuracy and thoroughness.
• Ability to identify and solve problems in a timely manner; gathering and analyzing information skillfully, developing alternate solutions.
• Exceptional interpersonal skills; listening skills are essential while remaining open to other ideas and trying new things.
• Conducts self with professionalism and in a tactful manner, treating others with respect and consideration.
• Follows through on commitments.
• Strong customer service orientation, responding quickly and appropriately to regional operation’s and site needs and manages difficult situations.
• Demonstrates ability to perform and maintain Annual Competencies.
• May require other duties as assigned.

Education:

• One year certificate from college or technical school with concentration in front office support for medical settings preferred.

Experience:

• At least three years’ experience providing administrative support in a health center or office setting.

Knowledge and Skills:

• Strong computer skills and knowledge of Internet software, Spreadsheet software and Word Processing software.
• The ability to prioritize and handle multiple projects to meet deadlines with minimal supervision
• Excellent oral and written communication skills, with ability and comfort level communicating with senior management
• Highly organized
• High energy, positive attitude, self-starter, and independent thinker
• Excellent interpersonal skills
• Knowledge of Medical Practice software a plus preferred

Work-life balance is at the foundation of how decisions are made and where Premise is headed. We can only help people get, stay, and be well if we do the same for ourselves. In addition to competitive pay, Premise offers benefits packages including medical, dental, vision, life insurance, 401(k), paid holidays and vacation time, a company-sponsored wellness program, and much more our talent acquisition team will be happy to share with you.

Premise Health is an equal opportunity employer; we value inclusion, and we do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.

To support Premise Health’s commitment to the safety, health and wellbeing of our team members, clients and patients, Premise Health encourages all new team members to be fully vaccinated and up to date with a COVID-19 vaccine.   Where applicable state or local laws or a client require, individuals who are offered and accept a position with Premise Health will be required to provide proof of vaccination in the form of a CDC vaccination card as part of the pre-employment onboarding process. *

*Except where a reasonable medical or religious accommodation can be granted.