Sr. Vendor Management Specialist - hybrid work model
The Joint Commission
Location: Oakbrook Terrace, Illinois
Internal Number: 5165
Under the direction of the Procurement Manager, this position is responsible for the implementation and maintenance of all facets of the Vendor Management Life Cycle Program for the enterprise, including the training and education of designated divisional or departmental representatives, policy revisions, template and tool development, contract inventory and process automation efforts. Monitors and reports program key performance metrics to senior management. Supports department vendor management efforts with expert knowledge of process including risk analysis, requests for proposals, and due diligence. Participates on department/divisional vendor oversight teams as needed and actively contributes to major vendor sourcing efforts through technical guidance, sourcing experience, market knowledge and negotiation skills. Serves as an administrator of contract review system. Assists internal customers with negotiations of purchase price and terms with vendors and assists departmental customers with the development of vendor performance monitors and SLAs. Supports Purchasing Manager in conduct of all unit functions as needed. Directs activities of the Purchasing unit in the absence of manager.
Responsible for coordination of Vendor Management Life Cycle Program. Works closely with divisional and departmental appointees to ensure the successful implementation of an ongoing vendor management program that effectively and efficiently meets the needs of the business.
Develops and implements tools and policies to ensure that internal customers can proceed with sourcing goods and services in a manner that optimizes spend and promotes good practices in procurement and contracting. Conducts training for internal customers on the protocols and procedures involved in support of the Vendor Management Life Cycle Program.
Participates in planning and solicitations for high dollar/high risk vendor sourcing efforts as needed or requested. Provides internal customers with expert guidance and advice.
Coordinates with compliance and IT security functions to ensure appropriate risk reduction strategies are included in the program.
Serves as an administrator of the electronic contract review system. Tracks and monitors vendor contract expirations and renewal schedule for major enterprise vendors, ensuring that orderly exit, replacement or renewals are achieved.
Evaluates and analyzes vendor proposals, negotiates price and contract terms and presents recommendations and analysis on purchases for approval.
Assists internal customers with issuance of bid solicitation for purchase of goods and services considered to be high dollar and/or high risk.
Develops and maintains library of good practice examples of RFPs, bid solicitation forms, service level agreements, and vendor monitors to enable internal customers to benefit from corporate knowledge and experience.
Researches and evaluates new vendor sources; contacts potential suppliers and establishes relationships with vendors to form them into strategic partners. Performs or coordinates due diligence activities as needed for new or existing vendors.
Performs other duties as directed.
The level of knowledge equivalent to that ordinarily acquired through completion of a bachelor's degree in procurement or business.
Three to five years of experience in diverse areas of purchasing including professional and technical services, print production, hardware and software, furniture, and commodity buying as well as experience with vendor negotiation and selection. Experience with electronic contract review systems and process improvement efforts also desired. Experience with Workday a plus.
Strong oral and written communication skills and computer literacy is required.
Proficient with Microsoft Office and financial transaction processing systems.
Note: Employees are required to be fully vaccinated against COVID -19 as a condition for employment.
This job description is intended to describe the general nature and level of work performed by an employee assigned to this position. The description is not an exhaustive list of all duties, responsibilities, knowledge, skills, and abilities, and working conditions associated with this position. All requirements are subject to possible modification and reasonably accommodate individuals with disabilities.
The mission of The Joint Commission is to continuously improve health care for the public, in collaboration with other stakeholders, by evaluating health care organizations and inspiring them to excel in providing safe and effective care of the highest quality and value. Its vision is that all people always experience the safest, highest quality, best-value health care across all settings.