Job Summary:

Duties & Responsibilities:

• In adherence with standard work, analyze and interpret medical information in the medical record and assign and sequence the correct ICD-10-CM, CPT, and/or HCPCS code to the diagnoses/procedures of office, inpatient and/or outpatient medical records according to established coding guidelines.
• Achievement of productivity and quality standards as established by management.
• In adherence with standard work, conduct audits and provide ongoing education to MCMF physicians to maximize compliance and reimbursement.
• In adherence with standard work, follow Coding Compliance department standards and branding when communicating with clinical partners and fellow business center teams. Work collaboratively to solve billing and coding issues with Physician Billing Services Insurance and Customer Service Representatives.
• Strong knowledge of surgical coding and the ability to review and natively code complex operative procedure reports. Employ strong understanding of the encounter/billing process and working knowledge of Medicare, Commercial, and HMO insurance, including the impact on reimbursement. Utilize medical reference resources and contacts to thoroughly research coding issues and maintain working knowledge of payment/reimbursement systems to ensure maximum reimbursement and coding compliance.
• In adherence with standard work, identify opportunities for billing/coding improvements. Participate in developing, implementing, and reviewing programs for coding compliance monitoring, criteria for benchmark comparisons, organizational policies and procedures, and physician clinical documentation improvement programs. Optimization opportunities include, but are not limited to, work in the Follow-Up and Claim Edit work queues and analyzing denial trends.
• Proficient in Microsoft Office suite
• Proficient in Epic software
• Strong analytical skills
• Strong critical thinking and problem-solving skills
• Strong understanding of the health care revenue cycle
• Excellent communication skills with the ability to communicate information accurately and clearly
• The ability to train and mentor off-site contract coders and be the point of contact for both contracted coders and providers
• Provide excellent customer service and address a moderate amount of incoming email and phone calls
• The ability to manage interpersonal relationships and effectively communicate with clinical partners and fellow business center teams