The Field Service Engineer II repairs, maintains, tests, and calibrates moderately complex diagnostic imaging equipment/systems to ensure its safe and proper operation. Maximizes patient safety by supporting the proper use, application and operational performance of patient care equipment.
Performs scheduled preventive maintenance (PM) according to hospital policies, procedures and industry-recognized standards, using specialized test equipment, tools, and simulation devices.
Documents all service events, performance tests and corrective maintenance according to department policy, using computerized maintenance management software applications and other standard office software applications.
Responsible for ordering repair parts, timely return of applicable repair parts, and timely submission of applicable order-related documentation.
Assists with assigned projects, related to the installation, relocation, and disposal of medical imaging equipment/systems.
Communicates effectively with customer(s) using various communication tools, to establish rapport with staff and to keep clinical staff and appropriate clinical management informed as to the status of repairs and installs.
Recommends improvements to PM schedule frequency, testing procedures and/or documentation forms and participates in and/or assists with development of departmental and hospital-based continuous quality improvement initiatives.
The ideal candidate is willing to routinely travel to other Baylor Scott & White Health facilities to assist with scheduled and unscheduled service activities and has the ability to communicate with and interact with customers, providers and team members.
Location/Facility - Baylor University Medical Center. 3500 Gaston Ave, Dallas, 75246
Baylor Scott & White Health (BSWH) is the largest not-for-profit health care system in Texas and one of the largest in the United States. With a commitment to and a track record of innovation, collaboration, integrity and compassion for the patient, BSWH stands to be one of the nation’s exemplary health care organizations. Our mission is to serve all people by providing personalized health and wellness through exemplary care, education and research as a Christian ministry of healing. Joining our team is not just accepting a job, it’s accepting a calling!