Do you want to work at one of the Top 100 Hospitals in the nation? We are guided by our values ofLoveandExcellenceand are passionate about delivering health, not just health care. Come join us at ChristianaCare!
The Supply Chain Systems Analyst is responsible for supporting the SCM software application functions, data sources, user access and permissions, testing, integrations, reporting and analytics. The support includes, but is not limited to, working with Supply Chain leadership to identify requirements and develop effective solutions to meet these requirements following standard implementation testing and deployment guidelines.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
Supports SCM software applications, data, user access and permissions, testing, integrations, reporting and analytics
Gathers data, conducts research and analysis, performs risk assessments, documents potential fixes, enhancements and/or solutions in support of SCM operations, process improvements and priorities
Presents fixes, enhancements or solutions to departmental leadership when applicable to determine agreement on path forward
Collaborates with SCM leadership on project prioritization
Collaborates with other departments like IT, SST and Service Line Managers to implement fixes, enhancements, integrations, solutions and projects in support of SCM operations and priorities
Develops comprehensive project plans to be shared with departmental leadership, partner departments and project team members
Creates project work plans including well defined timelines and milestones and ensures key project milestones are met on time
Implements agreed upon enhancements and solutions following standard project implementation guidelines, testing and deployment standards
Provides regular status updates on open issues, requests and projects
Develops, distributes and communicates documentation of all fixes, enhancements and solutions. Documentation to include initial problem, detail of fixes, enhancements, processes and/or solutions which include any system configuration, testing, access permissions, reporting, analysis and ongoing support responsibilities
Maintains reference data, configures user security and permissions, configures business processes and other tasks related to SCM and corresponding software and databases
Provides technical, project and release management support for software upgrades, projects, business opportunities, and proposals
Serves as the primary configuration and administration expert for SCM functionality
Coordinates and participates in the execution of user acceptance testing for fixes, enhancements and upgrades
Actively seeks out system and process improvements to increase performance and productivity and reduce expenses
Develops and implements new techniques of data mining, analysis and presentation for continuous process improvements
Performs and reports analyses and summary statistics as applicable metrics and presents reports to management for use in decision making and strategic planning
Leads and/or participates in project teams to implement new software solutions or processes
Trains users on new data, software, tasks, processes, reporting and analysis
Learns and applies business, technical and software knowledge while sharing with department users
Maintains effective and service-oriented relationships with departmental and organizational level caregivers
Performs assigned work safely, adhering to established departmental safety rules and practices; reports to supervisor, in a timely manner, any unsafe activities, conditions, hazards, or safety violations that may cause injury to oneself, other employees, patients and visitors.
Performs other related duties as required.
EDUCATION AND EXPERIENCE REQUIREMENTS:
Bachelor's degree or equivalent required
3-4 years proven experience in Supply Chain Management and/or Supply Chain Data Analysis
3-4 years support of SCM software applications, databases and reporting required
KNOWLEDGE, SKILL, AND ABILITY REQUIREMENTS:
Knowledge of the full spectrum of Supply Chain operations and best practices
Knowledge of data flows, data transfers and standard and customizable tools for effective data analysis from multiple complex systems
Ability to thoroughly analyze complex problems and present available options for resolving in manner that technical and non-technical staff can understand
Excellent organization skills and attention to detail
Effective oral and written communication skills
Effective presentation skills desired
Ability to partner with SCM team members in implementing overall strategy initiatives and post implementation support
Full Medical, Dental, Vision, Life Insurance, etc.
Two retirement planning offerings, including 403(b) with company contributions
Generous paid time off with annual roll-over and opportunities to cash out
12 week paid parental leave
Incredible Work/Life benefits including annual membership to care.com, access to backup care services for dependents through Care@Work, retirement planning services, financial coaching, fitness and wellness reimbursement, and great discounts through several vendors for hotels, rental cars, theme parks, shows, sporting events, movie tickets and much more!
EEO Statement: Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community, and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.
UPDATE: ChristianaCare is committed to prioritizing the health and safety of our patients and caregivers. As we continue to meet the needs of our caregivers and our community through the COVID-19 pandemic, our commitment to health and safety requires that we take new steps to ensure a safe environment for medical care for our patients and a workplace that avoids preventable harm for our caregivers. For this reason, vaccination for COVID-19 is required for all caregivers at ChristianaCare and is considered a safety standard that is job-related and consistent with business necessity for all caregivers.
ChristianaCare Health System is headquartered in Wilmington, Delaware and is one of the country's largest health care providers, ranking 21st in the nation for hospital admissions. Christiana Care is proudly a Nurse Magnet recognized institution. Christiana Care Health System is also one of the largest health care providers in the mid-Atlantic region, serving all of Delaware and portions of seven counties bordering the state in Pennsylvania, Maryland and New Jersey. A not-for-profit, non-sectarian health system, Christiana Care includes two hospitals with more than 1,100 patient beds, and is a major teaching hospital with two campuses. Christiana Care is continually recognized for excellence on a regional and national level. Our role in the community is expressed in the Christiana Care Way: "We serve our neighbors as respectful, expert, caring partners in their health. We do this by creating innovative, effective, affordable systems of care that our neighbors value."Christiana Care is a great place to work because we value diversity and recognize it to be a core part of our success. Because of the diversity of our employees, affiliated health professionals and volunteers, we are ...positioned to meet the unique needs of our patients and community. We acknowledge and celebrate the uniqueness and talent of each employee. Because of our talented workforce we are able to provide a quality healthcare experience to our patients and community. We strive to create an inclusive environment in which individual diversity can be leveraged and thrive. Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.