Do you want to work at one of the Top 100 Hospitals in the nation? We are guided by our values of Love and Excellence and are passionate about delivering health, not just health care. Come join us at ChristianaCare!

PRIMARY FUNCTION:

The Supply Chain Systems Analyst is responsible for supporting the SCM software application functions, data sources, user access and permissions, testing, integrations, reporting and analytics. The support includes, but is not limited to, working with Supply Chain leadership to identify requirements and develop effective solutions to meet these requirements following standard implementation testing and deployment guidelines.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

• Supports SCM software applications, data, user access and permissions, testing, integrations, reporting and analytics
• Gathers data, conducts research and analysis, performs risk assessments, documents potential fixes, enhancements and/or solutions in support of SCM operations, process improvements and priorities
• Presents fixes, enhancements or solutions to departmental leadership when applicable to determine agreement on path forward
• Collaborates with SCM leadership on project prioritization
• Collaborates with other departments like IT, SST and Service Line Managers to implement fixes, enhancements, integrations, solutions and projects in support of SCM operations and priorities
• Develops comprehensive project plans to be shared with departmental leadership, partner departments and project team members
• Creates project work plans including well defined timelines and milestones and ensures key project milestones are met on time
• Implements agreed upon enhancements and solutions following standard project implementation guidelines, testing and deployment standards
• Provides regular status updates on open issues, requests and projects
• Develops, distributes and communicates documentation of all fixes, enhancements and solutions. Documentation to include initial problem, detail of fixes, enhancements, processes and/or solutions which include any system configuration, testing, access permissions, reporting, analysis and ongoing support responsibilities
• Maintains reference data, configures user security and permissions, configures business processes and other tasks related to SCM and corresponding software and databases
• Provides technical, project and release management support for software upgrades, projects, business opportunities, and proposals
• Serves as the primary configuration and administration expert for SCM functionality
• Coordinates and participates in the execution of user acceptance testing for fixes, enhancements and upgrades
• Actively seeks out system and process improvements to increase performance and productivity and reduce expenses
• Develops and implements new techniques of data mining, analysis and presentation for continuous process improvements
• Performs and reports analyses and summary statistics as applicable metrics and presents reports to management for use in decision making and strategic planning
• Leads and/or participates in project teams to implement new software solutions or processes
• Trains users on new data, software, tasks, processes, reporting and analysis
• Learns and applies business, technical and software knowledge while sharing with department users
• Maintains effective and service-oriented relationships with departmental and organizational level caregivers
• Performs assigned work safely, adhering to established departmental safety rules and practices; reports to supervisor, in a timely manner, any unsafe activities, conditions, hazards, or safety violations that may cause injury to oneself, other employees, patients and visitors.
• Performs other related duties as required.

EDUCATION AND EXPERIENCE REQUIREMENTS:

• Bachelor's degree or equivalent required
• 3-4 years proven experience in Supply Chain Management and/or Supply Chain Data Analysis
• 3-4 years support of SCM software applications, databases and reporting required

KNOWLEDGE, SKILL, AND ABILITY REQUIREMENTS:

• Knowledge of the full spectrum of Supply Chain operations and best practices
• Knowledge of data flows, data transfers and standard and customizable tools for effective data analysis from multiple complex systems
• Ability to thoroughly analyze complex problems and present available options for resolving in manner that technical and non-technical staff can understand
• Excellent organization skills and attention to detail
• Effective oral and written communication skills
• Effective presentation skills desired
• Ability to partner with SCM team members in implementing overall strategy initiatives and post implementation support

ChristianaCare Offers:

• Full Medical, Dental, Vision, Life Insurance, etc.
• Two retirement planning offerings, including 403(b) with company contributions
• Generous paid time off with annual roll-over and opportunities to cash out
• 12 week paid parental leave
• Tuition assistance
• Incredible Work/Life benefits including annual membership to care.com, access to backup care services for dependents through Care@Work, retirement planning services, financial coaching, fitness and wellness reimbursement, and great discounts through several vendors for hotels, rental cars, theme parks, shows, sporting events, movie tickets and much more!

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EEO Statement: Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community, and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.

UPDATE: ChristianaCare is committed to prioritizing the health and safety of our patients and caregivers. As we continue to meet the needs of our caregivers and our community through the COVID-19 pandemic, our commitment to health and safety requires that we take new steps to ensure a safe environment for medical care for our patients and a workplace that avoids preventable harm for our caregivers. For this reason, vaccination for COVID-19 is required for all caregivers at ChristianaCare and is considered a safety standard that is job-related and consistent with business necessity for all caregivers.