UPMC Health Care System

Vice President, Operations – Service Lines

Harrisburg, PA

UPMC health care system is actively recruiting for a Vice President of Operations – Service Lines for the UPMC Central PA Region in Harrisburg, PA.  The Region includes seven acute care hospitals with 1,160 licensed beds, over 160 outpatient clinics and ancillary facilities, more than 2,900 physicians and allied health professionals on its medical staff, 1,100+ employed providers, and approximately 11,000 employees. It is a health care hub serving Dauphin, Cumberland, Perry, York, Lancaster, Lebanon, Juniata, Franklin, Adams, and parts of Snyder counties.

The Vice President, Operations - Service Lines provides leadership to those individuals responsible for the clinical operations of the services lines. The VP, Service Lines directs, monitors, controls, coordinates and evaluates the operational activities with a responsibility for the internal and external environment so that an efficient, safe and patient-friendly atmosphere is established. Through emphasis on quality, efficiency and best practices, the Vice President of Operations - Service Lines will ensure that clinical services are delivered with a best of class culture by an accountable, effective operations organization. The VP, Service Lines will ensure all ambulatory operations are in line with the overall strategic goals of the market leaders in the service area. 

This represents a wonderful opportunity to join an evolving and growing region of UPMC.  With revenue of $24 billion, Pittsburgh-based UPMC is inventing new models of patient-centered, cost-effective, accountable care. As the largest nongovernmental employer in Pennsylvania, UPMC integrates 92,000 employees, 40 hospitals, 800 doctors’ offices and outpatient sites, and a 4.1-million-member Insurance Services Division, the largest medical insurer in western Pennsylvania.  Working in close collaboration with the University of Pittsburgh Schools of the Health Sciences, UPMC shares its clinical, managerial, and technological skills worldwide through its innovation and commercialization arm, UPMC Enterprises, and through UPMC International.  For more information, go to UPMC.com.

Required Qualifications:

• Master’s degree in health care, business, or a related field.
• Minimum of five years of experience in operational management with at least five years' experience at a senior executive level and a strong commitment to operations.
• Demonstrated skill in strategic planning, implementing, and evaluation of programs and services.
• Considerable skill in communication with physicians, staff, other professionals, patients, and their families.
• Expertise in managing professional staff.
• Demonstrated competence in developing evaluation tools and techniques to assess service line patient progress.

Harrisburg is the capital city of the Commonwealth of Pennsylvania and the county seat of Dauphin County.  With a population of approximately 50,000, Harrisburg lies on the east bank of the Susquehanna River, 107 miles west of Philadelphia.  Harrisburg is the anchor of the Harrisburg metropolitan area, which had a 2019 estimated population of 577,941, making it the fourth most populous metropolitan area in Pennsylvania.  Forbes has rated Harrisburg the second-best place in the U.S. to raise a family. 

Nominations and expressions of interest should be sent to: upmcservicelines@divsearch.com.  All requests are confidential.