ChristianaCare is searching for a Performance Improvement Senior Project Manager to collaborate withclinical and operational leadersin achievingstrategic population health organizational goals resulting in healthier Delawareans.
Population health work is achieved by the Performance Improvement Sr. Project Manager engaging numerous services and professionals throughout the health system, vendor partners, and community organizations. This role will navigate skillfully among all of the key stakeholders creating an effective and efficient process for achieving the desirable performance improvement or strategic population health goal. In this role, you will equally navigate among various data sources to bring forward the most appropriate data and metrics to guide the actions of the improvement or goal. Consistent communication bidirectionally with clarity and precision is essential.
In addition, the project manager will leverage numerous project management, performance improvement, change leadership, group facilitation, data analytics, and stakeholder management tools and techniques to engage in the work consistent with the values of love and excellence.
The successful candidate will know when to use a project management frame to advance work or a conversation verses when to use change management, negotiation, or leadership. In addition, will have proven results in facilitating change and improvement in a complex health system environment, preferably within a population health environment. Equally important, is the knowledge of and ability to leverage not only high-level project management tools and techniques, but also change leadership, group facilitation, and bidirectional verbal and written communication.
When you become an employee at ChristianaCare, you are joining a robust healthcare organization that truly cares about their patients and their caregivers. For the second consecutive year, Forbes magazine has ranked ChristianaCare as one of the best large health systems to work for in the United States! Guided by excellence and love, our Caregivers enjoy a multitude of employee benefits that include:
Full Medical, Dental, Vision and other insurance benefits
Generous paid time off with annual roll-over and opportunities to cash out
12 week paid parental leave
Master's degree in healthcare or relevant field, or completion within 2.5 years
Experience in successfully leading, facilitating and participating in multi-disciplinary teams using change leadership techniques, performance improvement tools and methodologies required
Formal project management training or equivalent with five years of experience in managing senior level complex organizational projects across service lines
Demonstrated sustainment in achievement of desired outcomes and leading transformational organizational projects
Lean Six Sigma Green Belt or equivalent program completion required; Lean Six Sigma Black Belt preferred
Experience in managing and mentoring other healthcare professionals
Education and/or experience in one or more of the following are desirable: performance improvement, outcome analysis, project management, population health, health information technology
Experience in using electronic medical records, Microsoft applications (Excel, Word, PowerPoint, Access, Visio), Tableau and other data collection, analysis and reporting platforms
About Christiana Care:
Headquartered in Wilmington, Delaware, ChristianaCare is one of the country's most dynamic health systems, centered on improving health outcomes, making high-quality care more accessible and lowering health care costs. ChristianaCare includes an extensive network of outpatient services, home health care, medical aid units, two hospitals (1,227 beds), a Level I trauma center and a Level III neonatal intensive care unit, a comprehensive stroke center and regional centers of excellence in heart and vascular care, cancer care and women's health. ChristianaCare is a not-for-profit teaching health system with more than 260 residents and fellows. We are continually ranked by US News & World Report as a Best Hospital. With our unique, data-powered care coordination service and a focus on population health and value-based care, ChristianaCare is shaping the future of health care.
EEO Statement: Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community, and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.
UPDATE: ChristianaCare is committed to prioritizing the health and safety of our patients and caregivers. As we continue to meet the needs of our caregivers and our community through the COVID-19 pandemic, our commitment to health and safety requires that we take new steps to ensure a safe environment for medical care for our patients and a workplace that avoids preventable harm for our caregivers. For this reason, vaccination for COVID-19 is required for all caregivers at ChristianaCare and is considered a safety standard that is job-related and consistent with business necessity for all caregivers.
ChristianaCare Health System is headquartered in Wilmington, Delaware and is one of the country's largest health care providers, ranking 21st in the nation for hospital admissions. Christiana Care is proudly a Nurse Magnet recognized institution. Christiana Care Health System is also one of the largest health care providers in the mid-Atlantic region, serving all of Delaware and portions of seven counties bordering the state in Pennsylvania, Maryland and New Jersey. A not-for-profit, non-sectarian health system, Christiana Care includes two hospitals with more than 1,100 patient beds, and is a major teaching hospital with two campuses. Christiana Care is continually recognized for excellence on a regional and national level. Our role in the community is expressed in the Christiana Care Way: "We serve our neighbors as respectful, expert, caring partners in their health. We do this by creating innovative, effective, affordable systems of care that our neighbors value."Christiana Care is a great place to work because we value diversity and recognize it to be a core part of our success. Because of the diversity of our employees, affiliated health professionals and volunteers, we are ...positioned to meet the unique needs of our patients and community. We acknowledge and celebrate the uniqueness and talent of each employee. Because of our talented workforce we are able to provide a quality healthcare experience to our patients and community. We strive to create an inclusive environment in which individual diversity can be leveraged and thrive. Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.