JOB SUMMARY: The Business Operations Manager is responsible for coordinating, conducting and managing operational and financial reviews and continuous improvement of Health System Operations. Responsible for identifying high risk areas; developing work programs and action plans to increase efficiencies and improve performance. Prepares statistical and narrative reports from financial and operational reviews; effectively communicates recommendations to senior leadership. Responsible for managing multiple projects, auditing processes, maintaining database and reporting integrity, preparing reports, and functions in multiple departments. Audit responsibilities include the review, analysis, monitoring of procedures and systems management and other assigned functions. Develops, maintains and ensures business quality control issues and assists in the development and implementation of measurement systems. Manages projects from creation of objectives through implementation and ongoing deliverables. Must provide exceptional customer service to both internal and external customers; strongly adheres to the Service First values: friendliness, integrity, responsibility, satisfaction and teamwork.

MINIMUM QUALIFICATIONS:

Degrees / Work Experience:
Bachelor of Business Admin in Accounting, Finance or related field. (And) Five (5) Years Work Experience with one (1) year in project management and operational data analytics.
(Or)
Master's Degree in Healthcare or Business Administration. (And) Three (3) Years Work Experience with one (1) year in project management and operational data analytics.

Management Experience (Years and Area):
Two (2) Years in Progressively responsible managerial/leadership experience in healthcare

Communication Skills:
Above Average Verbal Communication (Heavy Public Contact)
Exceptional Verbal (Public Speaking)
Writing/Correspondence
Writing/Reports

Proficiencies:
MS Access
MS Excel
MS PowerPoint
MS Word
Personal Computer

JOB ATTRIBUTES:

Knowledge/Skills/Abilities:
Analytical Abilities
Design Knowledge and Skills
Mathematics
Medical Terminology Knowledge
Research Knowledge and Abilities
Statistical Knowledge and Abilities

Work Schedule: Flexible

Other Requirements: Process improvement experience. Flowchart experience. Ability to report, develop and present recommendations to promote fiscal health using problem-solving and critical thinking skills.
Excellent verbal and written communication skills,
including presentation skills.