You bring your body, mind, heart and spirit to your work as a Patient Access Associate I / Central Scheduler.
You know how to move fast. You know how to stay organized. You know how to have fun.
Youâ™re great at what you do, but you want to be part of something even greater. Because you believe that while individuals can be strong, the right team is invincible.
System Services is our Corporate Headquarters in Broomfield, Colorado and is located within the Oracle campus. SCL Health is a faith-based, nonprofit healthcare organization dedicated to improving the well-being of the people we serve.
Benefits are one of the ways we encourage health for you and your family. Our generous package includes medical, dental and vision coverage. But health is more than a well-working body: it encompasses body, mind and social well-being. To that end, weâ™ve launched a Healthy Living program to address your holistic health. Healthy Living includes financial incentives, digital tools, tobacco cessation, classes, counseling and paid time off. We also offer financial wellness tools and retirement planning.
Together weâ™ll align mission and careers, values and workplace. Weâ™ll encourage joy and take pride in our integrity.
Weâ™ll laugh at each otherâ™s jokes (even the bad ones). Weâ™ll hello and high five. Weâ™ll celebrate milestones and acknowledge the value of spirituality in healing.
Weâ™re proud of what we know, which includes how much there is to learn.
As a Patient Access Associate I / Central Scheduler, you need to know how to:
Schedule and pre-register patients for appointments, outpatient visits, procedures, and other appointments captured by the department.
Confirm patient information including demographic and insurance information. Utilize 5 identifiers to ensure correct patient is selected. Create an estimate if requested prior to securing the patient on the schedule. MSP questions answered and verified at each Registration if applicable.
Educate patients on procedure preparations, appropriate dress requirements, special instructions as guided by the Scheduled Procedure Protocol. Read and schedule patients based on the physician order and instruction. Attach the order to the appointment accordingly.
Prioritize work for optimal reimbursement and to avoid financial risk to both patient and hospital. Refer self-pay patients to financial counseling to secure the account. Inform patients and providers of out of network payer status if applicable.
Act as a liaison between the physician partner and the care site.
Coordinate patient encounter utilizing multiple system applications: various scheduling applications, clinical operating systems, eligibility verification systems, medical necessity applications, scanning repository.
We hire people, not resumes. But we also expect excellence, which is why we require:
High School diploma or equivalent, required
Bilingual in Spanish and English, preferred
Previous hospital/medical office, medical insurance and/or customer service experience, including at least one (1) year of previous experience specific to patient scheduling, preferred
Your next move.
Now that you know more about being a Patient Access Associate I / Central Scheduler on our team we hope youâ™ll join us. At SCL Health youâ™ll reaffirm every day how much you love this work, and why you were called to it in the first place.
Work that matters. A team you can trust.
SCL Health now Intermountain Healthcare is a leading nonprofit healthcare organization and health system that provides high-quality, accessible, and affordable healthcare to more patients and communities in Utah, Idaho, Nevada, Colorado, Montana, Wyoming, and Kansas.
With more than 59,000 individuals with a shared goal to offer excellent care, we make a difference in our communities by putting our patients and families first. We believe fully engaged employees are the foundation of exceptional patient care. We value diversity and offer promising career opportunities with great benefits for those looking to make a difference in the communities we serve.