Provides senior level consultant expertise and leadership to teams to achieve improved outcomes and sustainable change to support BSWH strategy to deliver high-quality, safe care and achieve excellence in accordance with regulatory statutes, policies and procedures.
ESSENTIAL FUNCTIONS OF THE ROLE
Serves as a senior internal consultant for quality and patient safety initiatives and medium to large scale projects through BSWH.
Facilitates, coordinates, and provides project management for quality improvement teams, strategic planning sessions, and other organizational meetings and committees as requested and needed.
Provides professional leadership, coaching and mentoring of team members and leaders in the provision of quality, safe care and regulatory issues.
In collaboration with teams and leaders, develops multidisciplinary indicators and identifies opportunities for improvement, to monitor and evaluate the quality of care and services provided to patients based on evidence-based practices, regulatory and accrediting agency requirements, and data analysis of high-risk problem prone, and high-volume processes.
Prepares and submits timely scheduled and ad hoc status reports on the progress of work teams to various stakeholders to keep them apprised of progress, potential barriers, lessons learned, and related topics for all strategic improvement priorities.
Works with applicable staff to utilize appropriate audit strategies, data extraction, expert observation, surveys, focus groups or other tools to obtain relevant information to improve care and quality of service.
Collaborates in the development, interpretation, and administration of policies, procedures, and practices in accordance with goals of providing high-quality, safe care and federal and state requirements.
Applies a wide range of analytical techniques, and process or quality improvement tools to drive improvements.
Represents BSWH at local, regional, state, or national health care partners.
Participates and/or leads unit and/or facility huddles
Supports the ZERO Harm rounding process as directed by leadership
KEY SUCCESS FACTORS
Expert knowledge of tools and techniques of quality performance measurement and data analysis
Expert knowledge of Texas, Joint Commission and CMS standards
Expert knowledge of trends, developments, and research in providing high-quality safe care
Skilled in the use of computers, and related software applications
Excellent verbal, interpersonal and written communication skills
Able to mentor, train and develop instructional materials to educate leadership and staff in quality, patient safety, and regulatory issues
Able to work collaboratively and effectively with a wide range of stakeholders and across organizational lines and teams
Able to identify and deploy required project management processes, tools, and templates needed to successfully drive initiatives
Able to collaborate with key stakeholders to identify impediments to success and recommend and implement corrective action and/or mitigation
Able to work independently or with varying levels of direction or indirect supervision and guidance
Able to appropriately prioritize tasks to meet desired deadlines
Must achieve Certified Professional in Healthcare Quality (CPHQ), Certified Professional in Patient Safety (CPPS) or role-appropriate certification within the first two years
Our competitive benefits package includes the following - Immediate eligibility for health and welfare benefits - 401(k) savings plan with dollar-for-dollar match up to 5% - Tuition Reimbursement - PTO accrual beginning Day 1 Note: Benefits may vary based upon position type and/or level
Baylor Scott & White Health (BSWH) is the largest not-for-profit health care system in Texas and one of the largest in the United States. With a commitment to and a track record of innovation, collaboration, integrity and compassion for the patient, BSWH stands to be one of the nation’s exemplary health care organizations. Our mission is to serve all people by providing personalized health and wellness through exemplary care, education and research as a Christian ministry of healing. Joining our team is not just accepting a job, it’s accepting a calling!