Patient Access Associate I Registration Specialist PRN
Location: Brighton, Colorado
Internal Number: 14959
This is a PRN position, no benefits, no set schedule as needed only.
You bring your body, mind, heart and spirit to your work as a Patient Access Associate / Registration Specialist.
You know when to move quickly. When to sit quietly. When to laugh loudly.
You know how to move fast. You know how to stay organized. You know how to have fun.
Youâ™re great at what you do, but you want to be part of something even greater. Because you believe that while individuals can be strong, the right team is invincible.
Platt Valley ED is part of SCL Health, a faith-based, nonprofit healthcare organization that focuses on person-centered care. Our 286-bed Level II Trauma Center has provided care in Montana and the surrounding area since 1898, and our 30-clinic network ensures community needs are met. We offer comprehensive, specialty care, including a âœhospital within a hospitalâ specifically for children, and are proud to extend SCL Healthâ™s missions by treating the poor, the vulnerable, our community and each other.
Benefits are one of the ways we encourage health for you and your family. Our generous package includes medical, dental and vision coverage. But health is more than a well-working body: it encompasses body, mind and social well-being. To that end, weâ™ve launched a Healthy Living program to address your holistic health. Healthy Living includes financial incentives, digital tools, tobacco cessation, classes, counseling and paid time off. We also offer financial wellness tools and retirement planning.
Together weâ™ll align mission and careers, values and workplace. Weâ™ll honor each otherâ™s dignity and surpass the standards we set. Weâ™ll encourage joy, demand safety and take pride in our integrity.
Weâ™ll laugh at each otherâ™s jokes (even the bad ones). Weâ™ll hello and high five. Weâ™ll celebrate milestones and acknowledge the value of spirituality in healing.
Weâ™re proud of what we know, which includes how much there is to learn.
As a Patient Access Associate / Registration Specialist- Bilingual t you need to know how to:
Register patients. Confirm, enter, and/or update all required demographic data on patient and guarantor on registration system. Avoid overlays and duplicate patient medical records. Follow procedures when identifying a patient and applying the patient identification bracelet. Register patients during downtime following downtime procedures and enter data into registration system immediately upon system availability.
Obtain and explain copies of insurance card(s), forms of ID, and signature(s) on all required forms. Verify information on appropriate accounts to determine insurance coordination of benefits, pre-certification/prior-authorization if not verified by PASC. Complete the Medicare Secondary Payer (MSP) questionnaire when applicable. Verify insurance to determine coordination of benefits and obtain authorization and/or referrals as required. Screen for and process non-covered services and waiver of liability (ABN) through automated screening at time of service.
Inform self-pay patients of liability due, prepayment requirements and coordinate screening of alternate funding sources if applicable. Prepare estimate of procedures, calculate advance payment requirements on previous or bad debt and current balances. Refer potentially eligible patients to financial counseling and/or contract eligibility vendor(s). Coordinate with clinical areas and other ancillary departments to obtain accurate orders in order to establish patient financial expectations.
Collect patient payments and provide accurate receipt. Post all payments in system. Reconcile receipts with cash collected and complete required balancing forms. Document patient account notes for all interactions/transactions.
Maintain departmental and/or individual work queues and reports as required.
Explain/answer patient billing inquiries and interpret statement data to resolve accounts. Escalate account issues which cannot be resolved. Update the emergency department room tracking system, if applicable.
Meet departmental productivity and quality standards.
Promote mission, vision, and values of SCL Health, and abide by service behavior standards.
Perform other duties as assigned.
We hire people, not resumes. But we also expect excellence, which is why we require:
High School diploma or equivalent.
Ability to communicate effectively and diplomatically within a multi-functional team.
Strong organizational skills and attention to detail.
Ability to successfully function in a fast paced, service oriented environment.
Your next move.
Now that you know more about being a Patient Access Associate / Registration Specialist on our team we hope youâ™ll join us. At St. Vincent Healthcare youâ™ll reaffirm every day how much you love this work, and why you were called to it in the first place.
Work that matters. A team you can trust.
SCL Health now Intermountain Healthcare is a leading nonprofit healthcare organization and health system that provides high-quality, accessible, and affordable healthcare to more patients and communities in Utah, Idaho, Nevada, Colorado, Montana, Wyoming, and Kansas.
With more than 59,000 individuals with a shared goal to offer excellent care, we make a difference in our communities by putting our patients and families first. We believe fully engaged employees are the foundation of exceptional patient care. We value diversity and offer promising career opportunities with great benefits for those looking to make a difference in the communities we serve.