DescriptionTriage, respond, troubleshoot, and resolve tickets. Manage & support CCRF sponsored applications (LabArchives, mLIMS). Manage and troubleshoot access & permissions on research data storage systems. Assess new applications for usability and functionality. Create job aids for co-workers and users of specific applications. Upon version changes, test workflows in specific applications. Initiate and facilitate renewal of software site licenses. As needed, help with application and platform POCs.REPRESENTATIVE RESPONSIBILITIESProject Management Assist in planning and implementation of small, medium and large projects. Assist in management of project resource allocation. Track and document project deliverables. Constant
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