The Senior Manager, Infrastructure and Service Desk is responsible for the development, coordination and actions of a team of analysts, specialists and associates in support of Information Systems.. The Senior Manager is responsible for the development and planning of new application systems and the maintenance and enhancement of existing systems. This includes system selection and contracting, cost, benefit analysis, system, performance improvement, implementation and maintenance activities. The focus of this position is to manage a group of professionals to exploit the capabilities of a given application or set of applications through the expert use of appropriate technology and available functionality while improving operating efficiencies.