Pharmacy Tech Supervisor - Duke Regional Hospital (Full-Time)
Duke University Health System
Location: Durham, North Carolina
Internal Number: 188346
Duke Regional Hospital Duke Regional Hospital offers the personal touch and hometown feel of a community hospital while serving as an essential arm of internationally recognized Duke University Health System. Duke Regional has served Durham, Orange, Person, Granville and Alamance counties for more than 45 years. To be successful at caring for our community and have a strong reputation among patients who seek our care, we have 3,500 team members who work together to provide exceptional, compassionate and equitable healthcare 24/7. We are a place of learning and acceptance for team members just starting their careers, as well as an institution of family culture and professional development for employees who have served for decades in our hospital units.Duke Regional has 388 inpatient beds and offers a comprehensive range of medical, surgical and diagnostic services, including orthopedics, weight-loss surgery, women's services, and heart and vascular services. We also offer care at our Duke Rehabilitation Institute, Davis Ambulatory Surgical Center, Duke Ambulatory Surgery Center Arringdon, Health Services Center, and Duke Behavioral Health Center North Durham. In fiscal year 2021, Duke Regional Hospital admitted 16,422 patients, performed 18,152 surgeries and welcomed 2,673 babies into the world. U.S. News & World Report ranked Duke Regional Hospital as #9 in North Carolina and #4 in the Raleigh-Durham area for 2021-22. The Human Rights Campaign consistently names us a Healthcare Equality Leader, and we are a Joint Commission-accredited and Magnet-designated hospital.
Working Hours: 40 hours per week (flexible hours)
Location: Duke Regional Hospital (DRH) Pharmacy - Durham, NC
Coordinate and manage Pharmacy-related activities and PharmacyTechnician staff in order to achieve continuous and optimal patientcare.
Directly responsible for the management of Pharmacy Techniciansincluding, but not limited to, hi ring, orientation, performanceappraisals, promotions, disciplinary actio ns, vacation schedules, andmaintaining payroll records and time reports. Plan and schedule work for the Pharmacy Technicians, ensuring properdist ribution of assignments and adequate manning, space and facilitiesfor su bsequent performance of duties. Train new personnel.Conduct technician m eetings to assure staff are appropriately briefed ondepartmental and hea lth system updates and communications.Manage daily operations of technic ian-related Pharmacy services,including developing, updating, and review ing Standard OperatingProcedures (SOP) for all technician duties.Problem -solve patient complaints and complex medication-related issueswith communication/follow-up with department heads and administration.Ensure adeq uate resources to meet needs of patients and staff.Manage pharmaceutical supply inventories and responsible for allpharmaceutical supply orderin g. Processes all drug, equipment andsupplyorders and returns. Communic ate with vendors including wholesaler,pharmaceutical and supply companie s, etc. Oversee cost containmentactivities related to pharmaceuticals ( product substitution, priceincreases, etc.). Supervise drug distribution to clinics and satellitecenters. (e.g. floorstock, immunizations)Serve as Clinical Coordinator for the Durham Technical Community CollegePharm acy Technology Program. Structures and supervise the training andevalua tions of pharmacy technician students during on-site rotations.Participa te in the preparation of department budget. Make budgetaryrecommendation s and projections. Monitor, verify and reconcileexpenditures of budgeted funds, compiling information reflectingexpenditures, and develop cost-c omparisons. Identify cost savings withinthe operation. May be responsibl e formanaging grants and overseeingfinances for specialty drug programs .Actively contributes to the strategic planning and achievement ofdepart mental goals and objectives.Lead quality assurance and performance impro vement initiatives.Analyze, develop and implement strategies to continua lly improveperformance and quality.Provide for technician development an d ensure necessary safety andquality control in the delivery of drug pro ducts.Ensure compliance with legal, safety and security requirements inc ludingbut not limited to, required weekly reporting of control substance sdispensation to North Carolina Medicaid Office (CSRS), monitoring ofMed icaid reimbursement, safety standards (fire, OSHA, etc.), emergencyplan ning, etc.Represent the organization at local, state and national-level withPharmacy-related committees and organizations.Perform other related duties incidental to work described herein.
Knowledge, Skill sand Abilities
Ability to select, train, supervise, evaluate, an d discipline employees.Ability to communicate effectively verbally and i n writing.Ability to work flexible schedule.Possess considerable knowled ge of drug names, medical terminology,pharmaceutical calculations, and d ifferent pharmacy work areas andequipment used.Ability to operate a comp uter and use related software.Ability to establish, maintain, and promot e effective workingrelationships.Ability to plan, organize, and prioriti ze work flow and activities.
High school diploma and completion of a certified pharmacy technician training program is required. Associates or Bachelors degree in a healthcare or business-related field strongly preferred.
Five years of experience as a pharmacy technician, including at least one year of experience in a Pharmacy leadership role, is required.
Degrees, Licensures, Certifications
Pharmacy Technician certification required Pharmacy Technician, Advanced certification strongly preferred Registered with NC Board of Pharmacy required
Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.
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Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.
As a world-class academic and health care system, Duke Health strives to transform medicine and health locally and globally through innovative scientific research, rapid translation of breakthrough discoveries, educating future clinical and scientific leaders, advocating and practicing evidence-based medicine to improve community health, and leading efforts to eliminate health inequalities.