Seattle Radiology Imaging Center is in the Nordstrom Tower on Seattle’s First Hill. We provide a range of outpatient imaging services for patients that include MR, PET/CT, CT, ultrasound, x-ray, fluoroscopy, and several types of procedures. Seattle Radiology Imaging Center is part of Radia which is the largest, physician owned, Radiology practice in the United States. Our organizational culture is one of innovation, collaboration and compassion and we are dedicated to delivering the highest quality patient care available.
We are in search of a candidate that has an interest in outpatient operations management and is eager to lead a great team with their expertise in business growth and development, process improvement and patient and/or customer experience.
About the Role
The imaging center manager provides operational management of day-to-day activities to ensure high patient, referrer, and staff satisfaction. The manager oversees the financial viability of the imaging center and is the driver of results. They will lead and directly support a team of administrative staff, technologists, and sonographers and will work in collaboration with the Director of Outpatient Imaging Centers, the site Medical Director and other leaders on goals and initiatives within the organization.
Customer satisfaction:recognizes internal and external customers in the organization. Monitors and ensures staff are delivering high-level of customer satisfaction. Initiates service recovery as needed.
Strategic Thinking:continuously evaluating the needs of the imaging center and finds opportunities for improvement and innovation
Problem Solving:utilizes critical thinking to resolve issues in a timely, efficient, and compliant manner.
Team Builder: creates functional teams and retains quality staff.
Quality and Compliance:Takes consideration of high-quality imaging conducted by imaging staff. Ensures compliance with licensing and accrediting bodies.
We offer market-competitive compensation and a full range of benefits, including:
Medical, Dental and Vision Benefits for employee and family
A 401(k) with a profit-sharing component
Paid Time Off, Paid Sick Leave and Holiday Pay
Life and disability insurance
Learning opportunities through professional development programs
COVID REQUIREMENT NOTICE
In order to protect physicians, employees and patients of Radia from contracting COVID-19 and to help prevent the spread of COVID-19, and in compliance with Governor Inslee’s Proclamation 21-14 (“COVID- 19 Vaccination Requirement”), Radia requires that all Health Care Setting Workers receive a COVID-19 vaccination, subject to the exemptions.
New hires will be required to present written proof of COVID-19 vaccination or a written request for an Exemption within 30 days of hire if hired prior to October 18, 2021 and immediately upon hire if hired on or after October 18, 2021.
Bachelor’s in Business Management preferred.
Three or more years in leadership experience in operations, imaging operations a plus.
Experience in operations management in a fast-paced, competitive, subspeciality medical practice a plus.
Any equivalent of education and experience which provides the required knowledge, skills, and abilities to perform the essential functions of the position.
Welcome to Radia, one of the largest and most progressive radiology groups in the nation. Our team of more than 200 board-certified radiologists, with specialty training in everything from Mammography to Neuroradiology and Musculoskeletal to Interventional, provide more than 50 hospital and specialty clinic partners with on-site radiology coverage and interpretations. In addition, we also own and operate 2 outpatient imaging centers in western Washington which offer patients high quality imaging at reasonable prices.
At Radia, we believe a radiologist should be a part of a patients care team, working in collaboration with referring providers and patients to ensure everyone is well informed and helping to make care decisions.