Overview This position supervises the daily operations of the switchboard operating functions for the facility and its ancillary services. This position plans, directs, and coordinates activities which ensure a delivery of high quality, cost-effective and customer-friendly services to all patients and providers. Oversees designated project(s) to ensure that goals and objectives of project are accomplished within prescribed time frame and funding parameters. Fosters a culture that reflects the core values and polices of the department and Foundation Health Partners. Achieves facility goals, maximizes usage of available services, and meets departmental goals in procedural accuracy, team productivity, and client satisfaction of physicians and FHP staff. Identifies quality