This position may work in office in Tacoma or RemoteThe reasons to work at MultiCare are as unique as the people who do. Join us for the professional challenges you seek. In the settings you prefer. With schedules that fit your life. Learn more at www.multicarejobs.org
Position Summary: The Claims Manager manages a caseload of medical malpractice and general liability potential claims, claims and lawsuits. The individual evaluates standard of care, causation, and damages to set reserves. With input from risk managers, outside counsel and Director of Insurance & Claims, sets strategy for the resolution of claims and lawsuits by settlement or trial.
Knowledge of medical terminology.
Knowledge of state laws regarding healthcare liability and general liability claims.
General knowledge of the requirements of HIPAA.
Familiarity with the litigation process and discovery rules.
General understanding of at least one claims database or healthcare incident reporting database.
Must maintain confidentiality of privileged information.
Ability to communicate clearly with other employees within MultiCare with respect, compassion and understanding and to establish and maintain good working relationships with those employees.
Superior writing and proofreading skills.
Attention to detail and excellent organizational skills.
Ability to work independently and take initiative in non-routine matters.
Ability to work on multiple complex matters simultaneously and prioritize tasks.
Ability to manage stressful encounters related to healthcare-specific issues and a wide array of claims-related issues, both in person and by telephone.
Minimum Requirements: At least ten-years experience managing liability claims At least two-years experience managing healthcare professional liability claims Previous employment for a hospital system preferred
Education/Licenses/Certifications: Bachelors degree or equivalent experience
MultiCare is a not-for-profit health care organization with more than 20,000 team members, including employees, providers and volunteers. MultiCare has been caring for our community for well over a century, since the founding of Tacoma’s first hospital and today is the largest community-based, locally governed system of health in the state of Washington, serving communities across Washington and Northern Idaho.
MultiCare’s comprehensive system of health includes numerous primary care, urgent care and specialty services — including Mary Bridge Children’s Hospital & Health Network; MultiCare Indigo Urgent Care; Pulse Heart Institute; MultiCare Medical Associates, affiliated physicians; MultiCare Rockwood Clinic, the largest multispecialty clinic in the Inland Northwest region; and MultiCare Connected Care, our Accountable Care Organization.
Eleven hospitals complete the organization: Allenmore Hospital, Auburn Medical Center, Capital Medical Center, Covington Medical Center, Deaconess Hospital, Good Samaritan Hospital, Mary Bridge Children’s Hospital — the Puget Sound region’s only children’s hospital and state-designated Level II Pediatric Trauma Center for Western Washingt...on — Navos Behavioral Health Hospital, Valley Hospital, Tacoma General Hospital — which is home to the South Puget Sound region’s only Level IV Neonatal Intensive Care Unit — and Wellfound Behavioral Health Hospital.
Our core values of Respect, Integrity, Stewardship, Excellence, Collaboration and Kindness, serve as our guiding principles and impact every aspect of our organization, including how we provide patient care and what we expect from each other.
MultiCare is also proud of our commitment to workforce diversity and culturally competent care. This commitment is led by our CEO and supported through employee education and community outreach.