This position supports the Revenue Cycle departments by developing effective learning solutions for onboarding and workflows. Consults with customers to determine the most appropriate and effective solutions to address team, organization, role-specific performance improvement and/or engagement under occasional guidance. Uses probing questions to determine root cause of issue or need for team building, organizational development, engagement, or learning. Able to assess, design, develop, deliver, implement and evaluate workplace learning or engagement independently.
Consults with customers to determine appropriate solutions for business need.
Conducts needs analysis to determine performance/engagement objectives.
Uses information obtained in analysis to create program or solution that meets the need of customer.
Implements solution or program based on appropriate design.
Reviews, evaluates and reports program or solution effectiveness.
May provide direction to those in supportive roles within the department.
Focuses in one or more of the following areas: Learning Design, Learning Development, Learning Technology, Classroom and Virtual Facilitation, Learning Evaluation and Measurement, and/or Workforce and Cultural Engagement.
The responsibilities listed are a general overview of the position and additional duties may be assigned.
CONSULTING (INTERMEDIATE): - The capability, normally based on a specific expertise, to influence others, manage the relationship and deliver results for a client in a professional manner.
TRAINING NEEDS ANALYSIS (INTERMEDIATE): - A process of collecting information about a proposed learning program. A needs analysis addresses the following issues: restating the request, stating the business need, identifying the performance gap, conducting a task analysis, describing the learners, describing the learning environment, and identifying the project constraints.
ADULT LEARNING THEORY (INTERMEDIATE): - Knowledge of the principles and practices of providing instruction to the adult learner. Able to focus adult learning goals and the ability to direct their own learning.
INSTRUCTIONAL DESIGN (INTERMEDIATE): - The systematic development of specifications using learning and instructional theory to ensure the quality of instruction.
Organizational Impact: Executes job responsibilities with the understanding of how output would affect and impact other areas related to own job area/team with occasional guidance.
Problem Solving/ Complexity of work: Analyzes moderately complex problems using technical experience and judgment.
Breadth of Knowledge: Has expanded knowledge gained through experience within a professional area.
Team Interaction: Provides informal guidance and support to team members.
Vanderbilt University Medical Center is home to Vanderbilt University Hospital, The Monroe Carell Jr. Children’s Hospital at Vanderbilt, the Vanderbilt Psychiatric Hospital and the Vanderbilt Stallworth Rehabilitation Hospital. These hospitals experienced more than 61,000 inpatient admissions during fiscal year 2015. Vanderbilt’s adult and pediatric clinics treated nearly 2 million patients during this same period. Vanderbilt University Hospital and the Monroe Carell Jr. Children’s Hospital at Vanderbilt are recognized again this year by U.S. News & World Report’s Best Hospitals as among the nation’s best with 18 nationally ranked specialties. Vanderbilt University Medical Center is world renowned because of the innovation, work ethic and collegiality of its employees. From our health care advances to our compassionate care, Vanderbilt owes its accomplishments and reputation to staff and faculty who bring skill and drive and innovation to the medical center day after day. World-leading academic departments and comprehensive centers of excellence pursue scientific discoveries and transformational educational and clinical advances across the entire spectrum of health and disease.As t...he largest employer in middle Tennessee, we welcome those who are interested in ongoing development in a caring, culturally sensitive and professional atmosphere. Most of us spend so much of our lives at work, we want to be part of maintaining a workplace in which people support one another and encourage reaching for excellence. Many high-achieving employees stay at Vanderbilt because of the professional growth they experience and because of their appreciation of Vanderbilt’s benefits, public events and discussions, athletic opportunities, beautiful setting and, above all, sense of community and purpose.Vanderbilt and its employees share a set of mutual expectations that have been created with productivity, legality, fairness and safety always in mind. We believe that our investment in training and compensating employees multiplies in value when we enable individuals to deliver their best performance for the benefit of us all.