Service Line Director of Rehabilitation and Therapy
Lourdes Medical Center
Location: Pasco, Washington
Type: Full Time
Preferred Education: BSN
Hospital, Public and Private
Salary is DOE, the client offers relo/sign-on benefits in addition to a full suite of health and retirement benefits.
Internal Number: L111521
This is an opportunity for those who truly want to make a difference and have an impact on an organization and surrounding communities. This role would be perfect for someone excited to lead and work with a team that believes in servant leadership, has an open-door policy, who have high standards, and enjoys continuous process improvement.
This is an opportunity to be the catalyst of positive change and lead that transformation and growth of the acute inpatient and outpatient rehabilitation and therapy services. This is a new role/position for Lourdes Medical as this was previously part of the Director of Inpatients responsibility along with joint and spine.
In getting to know the CNO – Kena Chase, CEO – Joanie White-Wagoner, and CFO – Erika Wier I have found them to be a passionate and well-experienced team who are high energy, and passionate about not only continuing to grow and bringing more services into the community but who are focused on population health and how they can positively affect people lives in the communities they serve.
Knowing healthcare will evolve over the next decade they are excited to explore new models of care delivery and ways to improve access to affordable quality care.
The Role you will play as the Director of Rehabilitation and Therapies
As the Director of Rehabilitation and Therapies, you would have your finger on the pulse of the inpatient and outpatient programs, the surrounding market and understanding of the needs of the local communities, working closely with leadership to enhance services, open new facilities/services, grow the program and average daily census, as well as survey readiness.
This facility is 1 of 2 hospitals that has a level 2 trauma rehab designation in the Tri-City area. They have a 10-bed DPU and 3 offsite outpatient rehab departments: OCC/PT – rehab, speech therapy. They are well known for their program and have been recognized as a Top 100 Hospital for Spine Surgery.
The goals of this position are:
Increasing average daily census
Recruit and retain quality staff. (They have an RN union)
Lourdes has a robust surgery program – robotics and completes a lot of orthos, joint-hip, and has an awarded spine program where the rehab is critical. They work with busy podiatrists, neurologists, spine surgeon, and an independent Ortho group.
As for many hospitals currently, challenges include union negotiations, shortage of staff Rn’s and aides, and meeting productivity metrics while maintaining high quality of care.
Position Reports to:
Joanie White-Wagoner, Chief Executive Officer Lourdes Medical Center.
Joanie prides herself as a team-oriented solution-based leader. She enjoys bringing people together to overcome the challenges in healthcare believe creating a positive culture is key to an organization’s success. She is direct and hands-off, she doesn’t micromanage so she surrounds herself with well-experienced leaders who know their service lines inside and out. People who would fit in well would have an empathetic and servant leader style.
Joanie holds herself to high expectations and sets high expectations for others. She is a certified mentor and enjoys coaching, also has an open-door policy, and is always available to support her team. She is family-oriented and believes in a balance of quality of life, flexibility, and hard work.
Joanie joined Lourdes because of the culture. She has over 30 years of healthcare experience and 27 years of leadership tenure. Previously she was in the military, and as she grew into her career has had a variety of roles: clinic operations, hospital operations, and patient care as a nurse aid. She said when she meet the people working at Lourdes “you can feel the culture, the family feel, and the providers are great to work with!”
A little about Lourdes Medical Center as an Organization
Caring for the Community
Since 1916, Lourdes's history has been woven with one theme. A response to a calling. We have a rich history of being called to respond to the health care needs of our community. Today, we remain a spiritually centered, state-of-the-art health care network that continues to respond to our calling.
Our Mission leads us to respond to the healthcare needs of those we serve. But, not only are we called to respond, but we are called to transform healthcare. We believe that health care should be effective, safer, and more available to all people. We preserve our Mission and identity in our work each day. Ours is a story of service, commitment, caring, and action.
The Vision of the Sisters of St. Joseph
We are inspired by the vision, courage, and spirit of the Sisters of St. Joseph who came to Pasco in 1916 to open the first hospital in the region. With very few resources, deep faith, and a great desire to care for the sick of this community; dedicated physicians and concerned community members helped to make the dream a reality. To this day, compassionate care, excellence, and great respect for each individual remain the hallmark of our services.
The First Hospital
The Sisters of St. Joseph arrived in Pasco via the Northern Pacific Railroad in the summer of 1916. They took up residence in the old Montana Hotel, leased from Mrs. Anna Crotty. There the Sisters set up everything necessary to care for the sick. Soon the hospital was placed under the patronage of Our Lady of Lourdes and opened its doors to the sick of the community.
The building had no elevator and surgery patients had to be carried from the basement to the operating room on the third floor! The flu epidemic of 1918 so overcrowded the hotel, that a drive was started for a new facility.
With the help of a newly formed hospital board, the Sisters negotiated the purchase of land at Park and Fourth Street. The Northern Pacific Railroad Company sold the entire block of land to the Sisters for the sum of $1.00 and ground was broken for a new hospital.
Additions have been made to the hospital building at various times throughout the years. Added beds and the modernization of medical equipment have changed the hospital inside and out. At Lourdes, we do not falter to uphold the Mission of the Sisters.
Today, Lourdes consists of several facilities throughout the Mid-Columbia area. With Lourdes Medical Center serving acute hospital needs, Lourdes Counseling Center caring for those with mental health needs, Lourdes Occupational Health Center taking care of our local business and their employees, and a network of physician clinics caring for Mid-Columbia families, Lourdes strives to meet the healthcare needs of those we serve.
At Lourdes, we collaborate with other healthcare organizations to assure that quality health care services are provided to all. Lourdes has a commitment to excellence, serving all persons in a Christian spirit. We welcome all persons regardless of race, religion, creed, national origin, economic status, or ability to pay.
Your care is provided by professionals who are committed to the delivery of holistic healthcare as an extension of the healing ministry of Jesus.
We are passionate about helping people and organizations succeed. We take the time to learn about your experience, skills, and future aspirations. Your geographical preferences and interests outside of work. Our goal is to get the full picture of your life and the life of your family as that helps us to identify opportunities that would be an all-around improvement.
To get the conversation started, send your resume along with a good day and time you can connect, or simply give us a call.
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