This position is scheduled Monday through Friday (.8 FTE- 32 hours per week- benefit eligible). They will be working a hybrid model- 60% virtual and 40% on campus at the 490 Mississippi office. This candidate will be responsible for coordinating the organization-wide patient and employee safety efforts and publicly reported measures to regional and national quality and safety organizations. They will actively partner with clinical leaders, providers, and senior leaders to improve clinical quality, culture of safety, and to eliminate patient and employee harm events. The Specialist also supports teams with development, implementation, education, and organizational communication plans and prepares formal reporting that tracks and trends data as well as progress toward local, regional and national goals. Works collaboratively with the Vice President of Quality and Safety who will provide leadership to the incumbent.
Accountability for providing leadership and direction in the planning and execution of organizational patient and employee safety programs, including error prevention and culture of safety.
Collaborating and negotiating with multiple individuals across departments and other organizations
Standardizing processes across the organization
Adapting to a variety of needs, styles, and challenges for each team
Manages multiple priorities and organizing work to optimize time
Serves as internal consultant providing expert facilitation on quality improvement
Uses the improvement tools and model, rapid cycle method, PDSA cycles and high reliability principles to guide teams to improve and standardize processes and eliminate patient and staff harm.
Assists safety leaders with team process and meeting management, keeping the teams focused on organizational objectives and cycles of improvement.
Helps to build effective improvement team capacity, assisting with problem solving, identifying and removing barriers to advancement of efforts and conflict resolution.
Provides consultation and support to clinical staff in annual education plan development and implementation
Provides teams with expertise in measurement plans, data collection, data management, analysis and integration of the information.
Demonstrates leadership by promoting positive growth in the systems and methods of care delivery and staff development through active problem solving and participation.
Actively leads and coordinates the efforts of our committees, task forces, and the work of the department or work group to advance quality and safety outcomes.
Demonstrates an understanding of the dynamic forces contributing to cultural diversity and the impact of those forces on the professional healthcare environment.
Demonstrates subject matter expertise and consultative skills to accomplish organizational objectives designed to improve care, services or meet established requirements.
Actively seeks opportunities outside organization for new patient and employee safety initiatives
Master’s Degree in nursing or other health care related field completed, or in progress with willingness to obtain within agreed upon timeframe
2 years clinical quality improvement team experience with proven track record of results
Minimum 5 years healthcare experience
Knowledge and understanding of quality improvement methods and principles, team process, high reliability principles, and change management
Previous experience in educational program development and analysis.
Demonstrated knowledge and understanding of data management including collection, collation, validation, data display and statistical analysis using quality improvement
Exceptional organizational and prioritization skills.
Ability to travel to various Gillette locations
Excellent customer service, interdisciplinary communication and collaboration skills, ability to motivate others and approach challenges creatively.
Certification in a specialty practice or Certified Professional in Healthcare Quality (CPHQ)
Current Registered Nurse (RN) license through the MN Board of Nursing or other licensed healthcare professional
Gillette Children’s Specialty Healthcare is committed to recruiting and retaining a diverse team, as we know that the diverse experiences of our employees make Gillette a stronger and better organization. We are committed to creating an equitable and inclusive environment where all patients, families and staff are welcomed and valued. We believe diverse perspectives and identities foster excellence, improve patient care and are essential for Gillette to fulfill its mission. Our team members collaborate to help patients of all backgrounds and abilities reach their full potential.
Gillette Children's Specialty Healthcare cares for patients who have some of the most complex, rare and traumatic conditions in pediatric medicine, including cerebral palsy, epilepsy, spina bifida and hydrocephalus.
Unlike other children’s hospitals, we don’t often talk about cures at Gillette because many of the conditions we treat are permanent and require lifelong care. But we know that with innovative medical and surgical intervention, proven therapies and orthotics, prosthetics and seating, and the support of compassionate health care professionals, children who have these conditions can thrive and live happy, healthy, productive lives.
Children who have disabilities and complex medical needs—and their families—have been at the center of our mission for more than 120 years. Learn more about how we’ve built on our long history to set the standard of care for some of the most challenging childhood conditions.