The Administrative Director for the Center for Virtual Health is responsible for the administrative operations of the center including, but not limited to: budget development and management, creation of new revenue streams, adherence to legal, auditing, and compliance requirements and contracts, virtual monitoring evaluation and procurement, driving operational and performance improvement, supporting caregiver engagement and professional development.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
Coordinates and manages all administrative operations and support functions for the Center for Virtual Health to ensure compliance with established strategic priorities, goals, objectives and practices.
Prepares annual Departmental capital and operational budgets, recommends/initiates distribution of resources and monitors budgeted vs. actual expenditures
Drafts reports for the ChristianaCare Board as requested
In partnership with clinical and administrative leadership, works collaboratively to understand strategic priorities, and assumes responsibility for ensuring project leadership is established and projects are implemented timely including all policies, procedures, workflows, and proactive auditing and monitoring.
Manages and coordinates all Departmental contracts
In collaboration with the CVH Director of Operations, Manager and Practice Manager, creates staffing plans, submits requests for staff timely, manages the recruitment, interviewing, and hiring processes. Ensures new caregivers are appropriately oriented in a timely manner.
Creates exceptional work environment for caregivers and providers. Ensures ongoing professional development opportunities, and mentors caregivers.
In collaboration with the legal, internal audit and compliance team, is accountable for ensuring CVH operations, policies and procedures are in accordance with the appropriate laws and regulations.
Engages with key health system leaders to understand virtual monitoring needs and creates proposals for the CVH Vice President to meet the requested need.
Engages with external stakeholders to drive successful implementation of joint ventures
Performs assigned work safely, adhering established departmental safety rules and policies. Reports to Chairman, in a timely manner, any unsafe activities, conditions, hazards, or safety violations that may cause injury to oneself, other employees, patients and visitors.
Performs other related duties as assigned.
EDUCATION AND EXPERIENCE REQUIREMENTS:
Master's Degree in Business Administration, Hospital Administration, Health Care Administration or related field.
Five (5) years' experience in financial or operations administration, preferably in a hospital-based environment with at least three (2) years in a management level position required.
An equivalent combination of experience and education may be substituted.
KNOWLEDGE, SKILL, AND ABILITY REQUIREMENTS:
Ability to create policies, procedures and workflows
Ability to create operating and fiscal budgets and manage department to approved budgets
Ability to effectively implement policies, procedures and workflows, and monitor/audit for compliance
Ability to leverage data to drive successful outcomes, and create action plans for improvement
Knowledge of financial and operations management principles, with the ability to apply these principles and create new revenue streams
Ability to engage with caregivers to create a positive work environment
Ability to evaluate virtual monitoring equipment
Superior writing skills with the ability to create executive level reports, recommendations, and proposals
Superior ability to engage with legal, compliance, auditing and privacy team to address audits and complaints
Knowledge of computer systems, including MS Office
Knowledge of CCHS and departmental policies and procedures.
Ability to plan, organize, coordinate and implement programs and projects.
Ability to plan, research and analyze activities and services.
Ability to identify, analyze and evaluate problems and recommend/effect solutions.
Ability to develop and maintain budgets.
Ability to delegate tasks, responsibilities and authority to subordinates.
Ability to exercise judgement, tact and diplomacy.
Ability to maintain confidential information, materials and files.
Skill in oral and written communications.
If RN, active license is required
Certification in Healthcare Quality as Certified Professional in Healthcare Quality (CPHQ) is required within 1 year of hire
Internal Number: JR55455
About ChristianaCare Health System
ChristianaCare Health System is headquartered in Wilmington, Delaware and is one of the country's largest health care providers, ranking 21st in the nation for hospital admissions. Christiana Care is proudly a Nurse Magnet recognized institution. Christiana Care Health System is also one of the largest health care providers in the mid-Atlantic region, serving all of Delaware and portions of seven counties bordering the state in Pennsylvania, Maryland and New Jersey. A not-for-profit, non-sectarian health system, Christiana Care includes two hospitals with more than 1,100 patient beds, and is a major teaching hospital with two campuses. Christiana Care is continually recognized for excellence on a regional and national level. Our role in the community is expressed in the Christiana Care Way: "We serve our neighbors as respectful, expert, caring partners in their health. We do this by creating innovative, effective, affordable systems of care that our neighbors value."Christiana Care is a great place to work because we value diversity and recognize it to be a core part of our success. Because of the diversity of our employees, affiliated health professionals and volunteers, we are ...positioned to meet the unique needs of our patients and community. We acknowledge and celebrate the uniqueness and talent of each employee. Because of our talented workforce we are able to provide a quality healthcare experience to our patients and community. We strive to create an inclusive environment in which individual diversity can be leveraged and thrive. Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.