Vice President, Quality

Vice President, Quality

UPMC Presbyterian Shadyside

Pittsburgh, PA

The University of Pittsburgh Medical Center (UPMC) is a progressive and highly regarded $21 billion health care provider and insurer, recognized for inventing new models of patient-centered and cost-effective accountable care. What began in 1893 as a small tertiary care hospital that was to become UPMC’s flagship (UPMC Presbyterian), UPMC is now the largest nongovernmental employer in Pennsylvania with a 43 percent medical-surgical market share in western Pennsylvania and over 90,000 employees, 40 academic, community, and specialty hospitals, 700 doctors’ offices and outpatient sites, and 4,900 employed doctors.  UPMC also has a 3.9 million-member Insurance Services Division, which makes it the largest medical insurer in western Pennsylvania, recognized for high quality products for nearly all segments of society that offer better quality and lower costs.

UPMC Presbyterian Shadyside spans two campuses within the City of Pittsburgh.  UPMC Presbyterian, the region’s only Level I Trauma Center, includes over 750 beds and is a site of ongoing research and graduate programs in conjunction with the University of Pittsburgh School of Medicine.  UPMC Shadyside is a 517-bed, Magnet-designated tertiary care hospital that has been serving the residents of Pittsburgh and the tristate area since 1866. UPMC Presbyterian Shadyside, home of UPMC Hillman Cancer Center, is consistently ranked by U.S. News & World Report as one of the best cancer programs in America and is the only nationally ranked cancer program as well as the only National Cancer Institute-designated Comprehensive Cancer Center in the region.

The VP of Quality is a newly created role which will lead all areas of organizational clinical quality and patient safety for both campuses for UPMC Presbyterian Shadyside.  The VP will formulate, communicate, and implement a comprehensive strategic vision for organizational quality, safety, and performance improvement.  In this capacity the VP will work collaboratively with senior management and the UPMC Presbyterian Shadyside Quality Committee and leaders throughout UPMC to design and implement programs and systems which integrate care at the highest quality levels. Specific areas of responsibility include quality, patient safety and innovation, infection prevention, and regulatory compliance.  The VP is expected to support the mission, vision, and values of UPMC and to be an integral part of the UPMC Presbyterian Shadyside executive management team.

Qualifications and Experience:

• Master’s Degree in Healthcare/related field or Medical Degree required.
• Background as a licensed caregiver (RN or MD) preferred.
• 10+ years of leadership experience with a minimum of 5 years in organizational clinical quality improvement and patient safety.
• Knowledge of various aspects of quality and process improvement through IHC, IHI, Lean Systems management and other techniques.
• Track record of establishing collaborative relationships with physicians, clinical and administrative leadership, vendors, external agencies, and internal customers at every organizational level.
• Superb communication and presentation skills accompanied by the ability to analyze and present data to influence behavior, foster innovation, promote best practices, and drive organizational change.
• Proven relationship building skills and the ability to forge relationships with the organization’s highly credentialed medical staff and clinical and administrative leadership.
• A results orientation and the ability to function autonomously, lead through others, and perform optimally within a complex, matrixed, and team-driven environment.
• Leadership style that is clinically credible and based on relationship building, influence, conviction, innovation, and unequivocal professional and personal integrity.

For referrals or to submit a resume, please contact Dianne Downey, Vice President, at VPQualityUPMC@divsearch.com.   All expressions of interest are confidential.