Supervisor, Cybersecurity - Dallas

The Supervisor, Cybersecurity will serve as the team lead to our team of security administration analysts. This role will also be a subject matter expert of Tenet�s Identity and Access Management (IAM) tools and processes and a liaison between the analyst team and the IAM team. This role works closely with the Corporate Cybersecurity team, Application Owners and end users to ensure application security requests are correct, compliant and approved based on the least privilege principle. This individual will be a subject matter expert on roles-based access for applications to lead the analyst team in providing Tenet�s users the access they require in a timely manner.

This position is located in Tenet�s Corporate Headquarters in Dallas, Texas.. The supervisor will report to the Chief Information Security Officer, within the Corporate Cybersecurity team.

RESPONSIBILITIES:

• Managing a team of offshore resources responsible for reviewing, updating, approving application security access requests for existing users, new hires, and terminations using Tenet�s Identity and Access Management tools/applications.
• Maintaining designated SLAs by managing team queues and productivity
• Handle incoming calls from internal customers and peers in a non-call center environment.
• Understanding and working queue and escalations.
• Research and troubleshoot access problems and completing tickets and tasks within ServiceNow.
• Contribute to building process expertise and ownership of application access approval.
• Update and maintain standard operating procedure and process documents on a periodic basis.
• Submit drafts for review by stakeholders and IAM leaders, and revise based on feedback.
• Liaise with peers in IAM team to ensure consistency in policy language and procedure descriptions.
• Work with the Regional Privacy Officer and Tenet Facility Compliance Committee to ensure alignment between information security and privacy practices and programs, including policies and investigations.
• Collaborate with management, Privacy Officers, and facility officers to establish governance for the security program
• Serve as information security consultant to all facility departments for data security related issues.