Director of Nursing, Women's Health Ambulatory Clinics

Preferred Requirements:

• Expertise in Women's highly desirable

• Ambulatory experience necessary

A formal job description follows:

JOB CODE INFORMATION:

1. Title: Admin Dir, Nursing
2. Job Code: 0245
3. Title: Admin Dir, Nursing
4. Job Code: 0245

• Develop goals and objectives for the department based on interpretation of institutional policy and goals
• Establish and articulate a philosophy of nursing consistent with the educational, research, and patient care missions of the University's Medical Center.
• Review, establish, and revise policies, procedures, and standards related to all aspects of nursing practice. Interpret policies and objectives to nursing staff, patient, and community groups.
• Together with senior medical and administrative staff, participate in the establishment of the mission, strategic plan, budgets, resource allocation, operational plans, and policies for the Hospital and Vanderbilt Clinic.
• Ensure the most effective operations of the department through program development, process improvement and coordination/integration of processes with other departments.
• Responsible to the Chief Nursing Officer for the integration of nursing practice across the Clinical Enterprise.
• Assure successful implementation of clinical programs through systems and process design by integrating the design of the clinical programs with the needs of the community and other target populations.
• Develop budget, policies, and strategies that optimize the outcomes of clinical programs by improving efficiency and effectiveness in care delivery process.
• Assure external healthcare trends/demands are assessed. Create programs to meet the future market requirements.
• Monitor and review departmental performance of productivity targets.
• Implement changes for improvement that focus on financial performance, quality, and customer satisfaction.
• Analyze work processes to optimize productivity
• Attend and collaboratively participate in the Patient Care Management Council.
• Standardize services, processes, resources, and practices where appropriate to improve efficiency maximizing continuity of patient care while maintaining professional standards within disciplines and across Patient Care Centers.
• Collaborate on key strategic decisions with other Patient Care Centers.
• Define and achieve financial targets for the Patient Care Center in support of business goals of the Clinical Enterprise
• Negotiate capital and operating budget requests with the Patient Care Management Council.
• Utilize Clinical Enterprise resources to achieve efficiency and consistency in the application of key initiatives and marketing plans.
• Negotiate service levels and service changes with the Support Service Departments.
• Review variance to budget and prior period actual data and implement changes for improvement that focus on financial performance, quality, and customer satisfaction.
• Create and exceed service standards utilizing key service dimension and from knowledge of patient/customer expectations and best practice
• Participate in establishing service standards for the department
• Ensure that the service standards established for the department are met or exceeded
• Utilize customer satisfaction, best practices and market information to improve customer service and satisfaction
• Monitor performance against service stands
• Use patient/customer satisfaction data to improve systems, processes and outcomes
• Participate in process to determine if service standards are compatible with financial targets
• Create an organizational culture (both within and across departments) that provides a safe, satisfying and enriching environment for employees and provides a qualified, competent staff to meet patient needs.
• Contribute to performance reviews for physicians who participate in the Patient Care Center clinical programs.
• Establish and maintain cost-effective recruitment and staffing policies and programs for staff nurses and related positions. Assure the selection and hiring process matches the right people with the right work to maximize productivity and quality
• Provide professional development opportunities for both clinical and administrative nursing staff, including training for such things as criteria based job descriptions and performance evaluation methodologies.
• Provide leadership to promulgate the mission and the values of the institution to the department
• Model behavior consistent with the mission, vision, and values of the enterprise through leading, coordinating projects, innovation, initiating improvement, and developing new programs
• Demonstrate a leadership style that is facilitative and collaborative
• Communicate within and across departments to maximize effectiveness, efficiently and information sharing
• Ensures all Human Resource and VUMC policies and procedures are followed according to standards.
• Define the qualifications and performance expectations for all staff positions through the Performance Development system, including department specific job descriptions, measurable performance standards
• Create an environment that encourages and supports self-development and learning for all staff through regular feedback, by assuring the development of staff through orientation, training programs, work experiences and assessing competencies by meeting the performance expectations stated in his or her job description in a timely manner (normally annually)
• Identify, establish and evaluate quality assurance standards, programs, and procedures within department
• Maintain readiness for internal and external survey/inspections by assuring that all faculty and staff are knowledgeable of regulatory standards applicable to their work and ensuring that standards are met within the Patient Care Centers to assure Clinical Enterprise accreditation/licensure.
• Ensure utilization of space within the Patient Care Center supports the vision and mission of the Enterprise
• Define space requirements and monitor the effective utilization of assigned space within the Patient Care Center.
• Maintain a safe, clean environment that meets regulatory requirements
• Create an inviting patient/customer friendly environment; model behavior which exhibits ownership and pride in Clinical Enterprise space and environment.

*IND000

*NHCN

*CA